Find all hotels by Independent in Capitol - Saratoga Region, NY

"Room was VERY far from the parking garage. There was no internet or streaming available so the front desk asked if I wanted to cancel. I didn't, but was surprised they didn't offer a free pastry or muffin with their morning coffee(4 .00 dollars) as a trade. Especially since most places have these for FREE!! lol. Walk from garage to room was way too far. Will not stay again due to this. "

"Every thing was great except the swimming pool and hot tub were closed."

"Clean room, friendly staff Room’s wall covering was coming loose. Elevator was not working properly. Great location, close to airport, shops and restaurants close by"

"The room was very comfortable and met all of our needs."

"Staff was NASTY not friendly at all."

"Clean & friendly stuff"

"I want a refund. There was no running water when I arrived. The manager kept saying that the water would be back on in a half hour and a couple hours later said it would still be on in a half hour by morning. It was still not on. I was not able to shower. I was not able to use the toilet. "

"Front desk staff and breakfast staff extremely helpful and friendly. Breakfast had delicious hot and cold options. Pool area and fitness rooms were clean and well-maintained. Room was well-appointed and clean. Will definitely stay there again in the future if we are in the area. "

"The coffee and fruit in the lounge was a very nice touch!"