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"I didn’t like the chicken in an awful lot. I had a question about the valet service at the front desk and the girl acted like she knew nothing about the hotel at all. I didn’t check my email because I thought it would be a normal per person check-in it kind of got lost in my junk email. I guess so she wasn’t really thorough with the codes and how to use them in the elevator. Everyone else was great. I met someone else at the desk. The next day that was wonderful and the valet people were excellent. One of the valet folks named Isaiah actually helped me learn how to get in the elevator and in the room since all the coding was a little different. Another very friendly front desk woman on our checkout day brought me some coffee that I asked for. All in all the service was great. It was just that initial contact when I checked in Friday night that was a little off. If I would have seen the email, I would’ve been a lot less confused. The hotel was quiet and the water pressure and temperatures were great. The poor over coffee was wonderful and I’m glad they had the option for my husband to use the cake cup. They think of all the little details in this hotel. There’s not a lot of help around, but everything you need is here. The temperature of the hotel was great. I will definitely stay here again because of the location. There were lots of friendly staff when they were there. Valet was easy and fast"

"The room was clean, the staff seemed fine, but the breakfast was a disappointment. The hash brown was like that found in a school meal"

"Hhghhj"

"Unfortunately, two of the rooms in our group booking were keyed but not turned over by housekeeping. We walked in to totally disheveled rooms late at night when we arrived which was a hassle to have to get rooms switched at 1am."

"Great "

"Clean room"

"The rooms were nice, staff were great. Our son got there before we did and he had no issues with check in which was greatly appreciated."

"Breakfast was on point"

"The nightly rate was jacked up for Jazz Fest. Would I have paid $320/night for this hotel outside of that reason, absolutely not. The location worked and it was quiet. Bed was nothing spectacular, and the shower was not great. The temperature would fluctuate and it really never turned off, which is a shame. All in all it did the trick, but I’m not sure I’d come back to stay here. My guy Brian out front is top notch guy, who gave a good lunch recommendation. He made my stay, especially since he remember me by name a couple days later. I see you Brian! "