"A great location in a cute neighborhood. Very comfortable. Very responsive host."

"The room and location were fine, but we needed to modify our reservation and it was nearly impossible to reach anybody from the hotel and since we booked with Expedia, I also had to work with Expedia and they were also not able to contact the hotel until after I checked in. There is no front desk except the security person that hands you the keys so there is no local phone number. My request to leave one day early was basically dismissed. We had a family emergency and there was a nor’easter...

"We chose this ace because we were headed to a Red Sox game and it was just perfect! So quite clean and just a short walk!"

"Clean, comfortable house with plenty of room for 6 adults. Great location near a bus stop and the commuter train made it easy to go into Boston. It was also easy to drive to nearby sites like the Minute Man State Park and Marblehead. Karen communicated clearly and was available during our stay if we needed her."

"The location is excellent, and the self-service entry process is relatively easy. The room is tidy but basic, and the bathroom tiny. My biggest issues were the layout (the head of the bed is not against a wall) and the draft/noise (the air con is a window unit, with lots of open gaps around it). Maybe the AC unit gets pulled during winter, but the street noise and draftiness made for a less than restful sleep (though a pack of earplugs were included)."

"Our first night the TV did not work and we were not able to adjust the temperature in the room because the thermostat displayed the message "low battery". . So the first night was freezing. They did respond quickly to text but did not repair until the next day. The building is older so its understandable that its not in new condition but we heard the wind howling all night long. The window obviously needs repaired and they attempted to patch the window with a couple pieces of wood. That clearly...

"Great experience!"