Self parking is free at this property.

What time is check-in at Hotel Torre del Reloj?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

Does Hotel Torre del Reloj provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 90000 per vehicle applies.

Where is Hotel Torre del Reloj located?

Located in Cartagena Walled City, this hotel is steps from Plaza de los Coches and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mi (2 km).

Hotel Torre del Reloj Reviews, Deals & Photos 2026

6/10 Okay

Eduardo

8 January 2020

Regular estado

Buena ubicación, regular estado, mucho ruido ambiente

Stayed 3 nights in Jan 2020

2/10 Terrible

Noemie

31 December 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel qui fait également boite nuit donc un hôtel où on ne peut pas dormir avant 3h30...ce qui est quand même incroyable sur le principe ... La chambre qu on nous a donné a été sans fenêtre ...à 110e/nuit c était juste du irrespectueux. Je pense que c est le plus mauvais hôtel que j ai pu faire de ma vie, leur principal activité est boîte de nuit avant d être un hôtel ...ils s en fichent de toute manière de connaître leur qualité de service ...et c est d ailleurs certainement pour ça qu il a fallu payé le séjour avant d arriver ..histoire de ce retrouvé coincé la bas pendant 3 nuits

Stayed 3 nights in Dec 2019

8/10 Good

JAVIER

17 November 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación

La mejor ubicación para pareja o persona sola que quiera estar de turista y conocer el ambiente nocturno dentro del centro amurallado.

Stayed 1 night in Nov 2019

8/10 Good

Guillermo

7 November 2019

Liked: Cleanliness, property conditions & facilities, room comfort

La estadía fue muy amena, la limpieza y el servicio de desayuno y recepción excelente. Falta mejorar temas como internet es un tanto deficiente y el cable.

Stayed 6 nights in Oct 2019

8/10 Good

Verified traveler

26 September 2019

Liked: Cleanliness, staff & service

Great location - right in the center of everything.

Stayed 4 nights in Sep 2019

4/10 Poor

Carlos

24 July 2019

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The clubs nearby party until 3 am, before which it’s impossible to sleep on the stained pillow. Bathroom had 1 cockroach. Not the most hygienic place I’ve stayed.

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

7 April 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was really nice for the price. Although we didnt get any help to take our suitcases up to the room and it was kinda hard because there’s no elevator. We had a balcony that allowed us to have a view to the “Torre del Reloj”

Stayed 3 nights in Mar 2019

6/10 Okay

Rocio

17 March 2019

Liked: Cleanliness, staff & service, property conditions & facilities

I recommend to have better wifi connection.

The hotel is conveniently located, near restaurants, museums and shops. However it turns a little uncomfortable because of the noise of the music and the people partying in the plaza in front of the hotel.

Stayed 2 nights in Mar 2019

4/10 Poor

RV

11 March 2019

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

1) location was excellent 2) property was very old 3) hot water was non existent 4) no safe in everyroom and the rooms that had safe boxes were moveable and could be moved easily (what a joke)

Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveler

4 March 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Good location, fight in front of the clock tower, noisy at night, poor wifi, to many stairs no elevator.....

Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

26 February 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel Torre del Reloj overlooks Plaza Coches and is perfectly located in the old city. 5 minute walk to Bodeguita, where boat tours depart from, 8 minutes to some very nice restaurants in Getsmani and the food truck park on the harbor. It has a fantastic roof terrace bar with great latin music videos. Several ATM's close by. Piccolo's pizza next door....if you like pizza their pizza will knock you out. A little further along in the arcade is a Colombian snack bar with cheap and very tasty empanadas. Included breakfast was standard fare, no complaints there. Staff was very friendly and helpful. We had a shower head that was half working, told them in the morning, there was a new one installed when we came back at the end of the day. Dropped off some dirty shirts in the morning, they hanging in our room in the afternoon, and for a very reasonable price. WiFi was good, strong signal. Airco mini splits in the rooms was tip top, which you really appreciate in Cartagena's heat. The only drawback for some is that it's noisy at night. The square and surrounding streets are full of people until late at night, and some music from the roof terrace filters down to the rooms. Didn't bother me at all, but I could see that some difficult sleepers would find it a problem. All in all we had a great week there, and would recommend staying there if going to Cartagena for the first time.

Stayed 7 nights in Feb 2019

10/10 Excellent

HappyTraveler, Forest hills

23 February 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Great location to stay in Cartagena. Tours meet feet away from the hotel

Stayed 5 nights in Feb 2019

4/10 Poor

Simone Skov

19 February 2019

Disliked: Staff & service, room comfort

For meget larm om natten

Hotellet virkede ved første øjekast godt. Det var dejligt centralt, men som mørket faldt på kom larmen fra baren på taget. Denne larm var ret heftig, da gæsterne skulle bruge hotellets trappe, når de skulle op og ned. Vi kunne desuden hver nat høre flasker rulle på gulvet deroppe, samt bassen kørte nonstop hele natten. Det var ikke meget søvn, vi fik. Den sidste nat blev bordet og stolene udenfor vores balkondør desuden også brugt af fulde mennesker, så der var endnu mere larm! Det kunne være en ide med afskærmning mellem hotelværelserne og trappen, så hotelgæsterne kan få lov til at sove i nogenlunde fred og ro! Det er også en smule underligt, at vi fik at vide, at en flaske vand kostede 1.000 pesos ved morgenmaden, og da vi så skulle tjekke ud et par dage senere kostede det pludselig 3.000 pesos. Det er altså noget underligt noget!! Ude på badeværelset var døren til brusenichen desuden i stykker. Man var nødt til at holde den lukket med en fod eller hånd, mens man var i bad, og alligevel kom der vand på gulvet.

Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

11 February 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La ubicación ideal, importante indicar que está dentro de la muralla construida hace varios siglos, en la entrada principal.

Stayed 9 nights in Feb 2019

4/10 Poor

Verified traveler

2 February 2019

Liked: Staff & service

Disliked: Amenities

Very central location, but the rooftop bar is very mediocre and the room was quite stuffy (no window and mediocre ventilation).

Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

8 January 2019

Liked: Staff & service

Great location and service. Bathrooms and facilities need better maintenance and cleanliness.

Stayed 2 nights in Jan 2019

4/10 Poor

Stephanie

3 January 2019

Liked: Cleanliness

Disliked: Staff & service

Total disappointment.

We booked a week in advance for one night in order to spend New Years Eve within the walled city of Cartagena. We expected it to be noisy since the mini balcony room overlooks the clock tower and plaza de Los coches. The point of paying double for what these rooms go for was to enjoy the view and action in the plaza. We even stopped by the day before checkin to reconfirm our prepaid booking even though we had received 3 emails confirming our “guaranteed” paid booking. Two hours before check in I got a what’s app call from this hotel and they told me that there were no rooms available. We stormed over there. They offered to put us up in Boca. We didn’t leave until they found us a room. They came up with something after an hour of complaining. We had no access to the restaurant or the bar due to their New Years party. Total disappointment.

Stayed 1 night in Dec 2018

2/10 Terrible

Michael

2 January 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ABSOLUTELY DISGUSTING

This place was absolutely disgusting! The first room I got which was supposed to be their best and largest, the air conditioning didn’t work and the shower door didn’t close so the floor and toilet were soaked. Air is necessary as it is 100 degrees every day. The second room I got was smaller with two little beds that were slid together. The sheets were filthy with what looked like an ass print and all night long I was falling between the two beds. They didn’t have a fitted sheet so the bedding came apart very easily. The place has cockroaches and the WiFi didn’t work in the rooms. There was black mold in several areas in the bathroom, a used condom in garbage, the sink wouldn’t drain so I had to twist out the stopper, the outlet was melted, the faucet barely trickled water and they left me soap that was open with fuzz and hair on it. I threw it away and they took it out of the garbage and left it for me the next day. When I checked out, they wanted 150,000 pesos because my son stopped by for a couple hours. I would have left after the first night but it was non refundable. This place is filthy.

Stayed 12 nights in Dec 2018

6/10 Okay

Verified traveler

16 August 2018

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

There is no consideration about people who can’t claim stairs specially if you are in the tird flor

Stayed 4 nights in Aug 2018

10/10 Excellent

Mauricio, Belén, Costa Rica

9 July 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y el hotel cuenta con todos los requerimientos, el bar en la terraza es precioso. El único problema es que está frente a una de las plazas con mayor movimiento, por lo que la gente que tiene problemas para dormir va a tener complicaciones, nosotros no.

Stayed 7 nights in Jun 2018

2/10 Terrible

Verified traveler

5 June 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Feels cheap

Hotel feels cheap .u can't brean fiends in to ur room. It was more like a hostal than a hotel. Is not worth the $90 i pay

Stayed 1 night in Jun 2018

4/10 Poor

Claudia, Chihuahua, Mexico

27 April 2018

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Hotel muy básico pero céntrico

El personal amable y servicial sin embargo encuentro un hotel casi hostal. Sin agua caliente y mi primera noche faltaba ropa de cama. Una ventaja es que está cerca de todo por encontrarse n pleno casco histórico y esa también es su desventaja pues hay ruido intenso hasta al menos las 4 am los fines de semana. Yo no volvería a hospedarme ahí.

Stayed 2 nights in Apr 2018

10/10 Excellent

Ana

27 March 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I really enjoyed my stay here. The staff were great and very accommodating. they let us stay in the same room even though we had booked a different room (for a lower price) for the last night. They also set up a tour to Totumo volcano for us. The bar on the roof was fun and they gave us a free welcome drink. We had a nice big room with a balcony overlooking the torre de reloj. It was quite noisy at night but that is to be expected from the location. I would stay there again

Stayed 1 night in Mar 2018

4/10 Poor

ivan

30 January 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

Nao recomendo

Quarto do hotel bem ruim. Não tinha janela nem no quarto nem no banheiro. Mas o pior era que dentro do hotel tinha um bar / boate no terraço e os clientes passavam praticamemte dentro do nosso quarto para subirem ao terraço. Só dava pra dormir depois das 3 da manhã que o bar fechava. Localizacao ok Cafe da manha bom Recomendo somente para solteiros que queiram sair a noite e chegar de madrugada.

Stayed 3 nights in Jan 2018

8/10 Good

Verified traveler

22 January 2018

Liked: Cleanliness, room comfort

Cartagena sempre vale a pena!

Pelo ponto de vista da localização, minha estadia foi perfeita. O hotel Torre del Reloj fica em frente a uma das entradas principais de Cartagena de Índias, em plena Plaza de los Coches, onde todos os dias há uma concentração grande de pessoas, de onde saem os passeios puxados a cavalos, a poucos passos das principais atrações da cidade amuralhada e ainda do local onde é possível pegar os ônibus para o city tour. Além disso, é só ultrapassar a muralha e você estará no bairro de Getsemaní, que mesmo fora da muralha é muito interessante de ser visitado. O hotel também possui um terraço no último piso, onde há um bar que é um verdadeiro point, servindo drinks típicos e com música ambiente, e de onde podemos ter uma vista bem legal da cidade. Porém, o hotel estava em obras nos dias que passei por lá e apresentou problemas de vazamento de água. Com a reforma, o local para o café da manhã estava meio improvisado e o serviço confuso. No entanto, acredito que ao final da obra o hotel certamente estará entre as boas opções para estadias em Cartagena, principalmente para viajantes que procurem construções históricas, mas também gostem de áreas movimentadas e pulsantes.

Stayed 6 nights in Jan 2018

Hotel Torre del Reloj

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