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"Excellent location, clean and staff and service A+"

"Excelente Servicio amabilidad y tanto recepción como camaeras"

"Excellent hotel in all aspects 100% recommended "

"Great stay very clean beautiful area"

"Everything was great with the creation the mini split in our room did not work"

"The team was very welcoming and helpful, Daniel was amazing checking in my daughter and her boyfriend, their 1st time in Cartagena and gave my husband and I very important important information while checking us out! At the restaurant, Shirley was an outstanding waitress!! Overall a great experience. One of our recommendations is for the Hyatt to invest on replacing the rooms’s refrigerators as they just don’t work…we were at a Hyatt earlier this year in Cancun, MX and unfortunately experienced the same problem."

"We only stayed 1 night and left the hotel at 5:00 AM. The rooms were spacious and comfortable.The common facilities were quite lovely. We were taken to the airport in a Mercedes Sprinter van. "

"Loved it! Amazing place, wonderful location!"

"Hotel muy limpio incluyendo lo que es la habitación, el personal atento, buen desayuno. La comida del restaurante muy buena. Lo único que el mattre de la cama es muy duro pero al informarlo en recepción rápido resolvieron ese detalle. En fin, sí volvería a quedarme, me encantó!"