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Heiss Hotel By Jalo

4.0 star property
Hotel with an outdoor pool, 9-minute walk to Poblado Park

Choose dates to view prices

Photo gallery for Heiss Hotel By Jalo

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers
Junior Suite | 1 bedroom, desk, soundproofing, free WiFi
Reception
Restaurant
Terrace/patio
Heiss Hotel sits in El Poblado's center, offering a quiet escape just steps from both Poblado and Lleras Parks. Guests can wander through the garden's greenery or catch up on work with in-room WiFi. The 24-hour front desk ensures travelers have support whenever they need it.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is AED 194
AED 194 total
25 Nov - 26 Nov

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  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, desk, soundproofing, free WiFi

Standard Room

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 16 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Balcony

Standard Room, Balcony | 1 bedroom, desk, soundproofing, free WiFi

Standard Room, Balcony

8.4 out of 10
Very good
(32 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, desk, soundproofing, free WiFi

Junior Suite

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
1460 Cra. 43F, Medellín, Antioquia, 050021

What's nearby

  • Poblado Park - 6 min walk - 0.6 km
  • Lleras Park - 10 min walk - 0.9 km
  • Medellín Clinic - El Poblado - 13 min walk - 1.1 km
  • Oviedo Shopping Center - 2 min drive - 2.2 km
  • Santafé Mall - 2 min drive - 2.5 km

Getting around

  • Poblado Station - 10 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪General Cafe Bar - ‬2 min walk
  • ‪Clemente Café Y Flores - ‬2 min walk
  • ‪Foxey Pub - ‬3 min walk
  • ‪Tagliata - ‬3 min walk
  • ‪Malevo Restaurante - ‬3 min walk

About this property

Heiss Hotel By Jalo

Upscale hotel near Poblado Park
Lleras Park is located near Heiss Hotel By Jalo, which provides a swim-up bar, a poolside bar, and a garden. Free in-room WiFi, with speed of 25+ Mbps, and a gym are available to all guests.
Other perks include:
  • An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), a 24-hour front desk, and smoke-free premises
  • An elevator
Room features
All 176 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 50-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

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Hashtag 98 Hotel By Jalo

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  • Free WiFi
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  • Air conditioning
9.2 out of 10, Wonderful, 1,508 reviews
The price is AED 289
AED 289 total
18 Nov - 19 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 50,000 for adults and COP 50,000 for children
  • A poolside bar
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 200000 per accommodation, per stay

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 50000 for adults and COP 50000 for children
  • Pet fee: COP 200000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 210165

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
Pool access available from 9:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

Does Heiss Hotel By Jalo have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

Is Heiss Hotel By Jalo pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 200000 per accommodation, per stay.

How much is parking at Heiss Hotel By Jalo?

Heiss Hotel By Jalo doesn't offer parking.

What time is check-in at Heiss Hotel By Jalo?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Heiss Hotel By Jalo?

Check-out is at noon.

Where is Heiss Hotel By Jalo located?

Located in El Poblado, this hotel is within a 10-minute walk of Monterrey Comercial Mall and Poblado Park. Lleras Park and Medellín Clinic - El Poblado are also within 1 mi (2 km). Poblado Station is 10 minutes by foot and Industriales Station is 25 minutes.

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Reviews

Heiss Hotel By Jalo Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 668 out of 926 reviews
Rating 8 - Good. 148 out of 926 reviews
Rating 6 - Okay. 62 out of 926 reviews
Rating 4 - Poor. 22 out of 926 reviews
Rating 2 - Terrible. 26 out of 926 reviews

Reviews

10/10 Excellent

magnolia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Deybi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 7 nights in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and the security on the hotel is amazing
Stayed 8 nights in Oct 2025

10/10 Excellent

Lorianne Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff beautiful location near cafes
Stayed 7 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel, would definitely stay there again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Amenities
This was the perfect hotel for me. As a single woman traveling I felt very safe with 24 hr security and reception
Stayed 4 nights in Oct 2025

10/10 Excellent

Madeline R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Just close to provenza and el Poblado! Highly recommend!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

maria TERESA

Liked: Cleanliness, amenities, property conditions & facilities
convenient location, excellent breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice place and great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good food they have 2 restaurants even pizza pasta's, ice cream’s last of uber and security
Stayed 5 nights in Oct 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience. Def recommend this hotel and will be returning to use this hotel again. Thank you for a great experience
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yup, great place
Stayed 5 nights in Jul 2025

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, very clean, and the staff is great I really enjoyed my stay.
Stayed 8 nights in Jun 2025

10/10 Excellent

algesiria

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place close to shops and restaurants
Stayed 4 nights in Jul 2025

8/10 Good

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The rooftop and rooms were great. Not the quietest but safe.
Stayed 2 nights in Aug 2025

8/10 Good

marilaura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and modern and in a good location. The only thing I didn’t like was that everything was small. The pool was small the room was super small.
Stayed 3 nights in Oct 2025

10/10 Excellent

Bijoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Oct 2025

10/10 Excellent

ROMULO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money,amazing beds and pillows
Stayed 3 nights in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good excellent
Stayed 5 nights in Oct 2025

10/10 Excellent

Grinaury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were great. Very clean and modern hotel. Definitely will come back
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great new place, will be staying here in the future. friendly staff fully recommended
Stayed 6 nights in Jul 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Carlos E. Baez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a great experience! Our room was fantastic, the staff was super cool, and the hotel is very close to amazing restaurants.
Wall arts
Pool
Stayed 6 nights in Jul 2025

8/10 Good

Fabricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the momey
Stayed 1 night in Aug 2025