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"Staff were very friendly and it has a gym. The location is perfect, too."

"We stayed four nights in this hotel. For us, it was perfect and, should be go back to Bergamo, we would not hesitate to return to the same hotel. Its location is perfect (close enough to the Old City that you can walk to get there but also very close to the centre of the new town and its restaurants and shops); the location is also quiet; the room was big and comfortable (the fact that was a little old-fashioned was not a problem at all); breakfast was excellent with lot of choice; the hotel is clean and personnel kind and helpful. The only negative point is that, in our opinion, the hotel restaurant is pricey and, for this reason, we chose to eat at nearby restaurants. "

" The spa is amazing, helpful staff, comfy room and a wide variety of breakfast options "

"The room was fantastic and the staff were all lovely. The room was clean and comfortable and the balcony was great. All of the staff were warm and welcoming. We paid extra for breakfast a couple of days which was great and we had room service as well."

"The first thing that stood out to me was the employees at the front desk. They were very, very good at their job jobs. Very kind very helpful and informative. As we are not from Italy, we are from America and needed guidance in a lot of areas. they were very helpful and kind. The rooms were very clean and tidy and comfortable, and the hotel itself was beautifully designed location is great close by restaurants and coffee shops in an excellent workout/gym facility. Also a hair salon close by and ample parking. "

"The size of the room, cleanliness, amenities and the breakfast served at the door at 7.30 am"

"clean room, staff really helpful. breakfast is good plenty of choice Even gluten free options "

"Spacious room and very clean, hotel located very close to train&bus station. Great breakfast"

"Basic no frills room. Clean and a decent size room. Didn't have breakfast to comment on. Staff were friendly and helpful. The funicular is a 20/25 minutes walk away to access the upper town. Lower town is about a 10 minutes walk away. "