"Great hotel adjacent to Sants train station with Mercadona supermarket underneath. Reception staff were friendly and welcoming and provided a room upgrade which meant we had to wait till 4pm for room, however a complimentary drink was provided while we waited. The room was clean and maid service provided clean towels every day. The pool area was a real highlight and was great to come back to after a hot day of sightseeing.
My only critique would be around how conferences are situated in the hotel, there was one there from our second day and they closed off the WC on the third floor which meant we had to go all the way back to our room to use the toilet. They also took over our table at breakfast forcing us to move despite my 10 year old son sitting there. The staff in the restaurant on the top floor were also rude and unhelpful, although I'm not sure if this is affilliated with the hotel but it still reflects poorly on the Moxy."
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