البحث عن فنادق في كاستلفورد ن AED 144

"From the time we tried to check-in the woman that greeted us was aggressive and told us to wait in the waiting lounge. Then we could check-in Declan told us that we needed to pay for our accommodation but when I told that I had paid he took our documents and did not return them. We had a two stay and consequently left without documents. On contacting the hotel we were told the only wat to retrieve our was to send a self-envelope and they would send them to us. That wasn't suitable in the frame...

"I really can’t express how disappointed you will be. Staff felt like they really don’t want to be there. If you like broken beds, dirty dusty rooms, cutlery that’s not been washed, beans that are not even no frills, the whole place is like something out of horror movie. I could go on for ages. Stinking towels is like a speciality"

"Very disappointing stay, particularly considering the price paid. The room was comfortable and the shower good, but housekeeping standards declined throughout our stay. Even after servicing, sheets were not changed, the floor was not hoovered and the bathroom was not mopped. Breakfast was poor in both quality and service, and got worse as the week progressed. We ate in the restaurant one evening and paid premium prices for very poor food. The pizza appeared to have a shop-bought base and...

"The room was clean but the corridor carpet needs a deep clean and proper hoovering. Aldo kitchen staff needs more training how they should talk to their customer with their request. Jane was very helpful and quickly sorted breakfast out for us. Shortage of staff can not be a excuse for not providing the service."

"Best place for relaxing"

"Just as good as when we stayed years ago"

"Great location with plenty of places to eat out nearby. My Lahore next door was great and the Kirkstall brewery do good beer and pizzas."

"We had a lovely stay! The staff were extremely friendly, welcoming and helpful throughout. The location was great, and the apartment was lovely – comfortable, spacious and well equipped with everything we needed. We would happily stay here again. Highly recommend!"

"Really attentive staff, lovely clean room and decent bathroom. Overall the property is modern and well located near the train station and town centre. Didn’t try the breakfast but the dining area and display looked lovely. The only down fall is none opening windows found myself having to exit the building a few times for fresh air"

"My room wasn’t ready on arrival which was ok as I was early. I was leaving early for a late lunch /early dinner prior to a concert and asked if the hotel had r ion I could use if I needed to change. Was told emphatically no and I could feel free to use a public toilet and all of this in front of other guests. Not great as customer service goes. I have stayed on this hotel on multiple occasions with no problems. Service behaviour really bothered me"

"Easy check in. The rooms are spacious with basic facilities. Sheets did appear clean but had stains. Location is great."