Search Apartments in Caterham Station

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"The staff were superb and couldn’t have done enough to help in so many ways - from Check-in to helping us with an early breakfast as we had to leave earlier than their normal hours on a Sunday. Our room on the top floor had beautiful views and lunch outside in the sun on the terrace was fabulous. Our only disappointment was that the bar food on a Saturday evening was poor - I am sure had we eaten in the restaurant it would have been fine but perhaps a different chef does the bar food - some was dry and overcooked and the fish and chips were soggy and disappointing. We should have said more at the time but were too polite. The spa was busy but nice, we didn’t spend much time in there as it was too crowded but that’s not anyone’s fault and is to be expected. We would go back for the quality of the staff alone. "

"Stayed for 1 night. On arrival was greeted by having to shout to the reception staff as the function room was right next door with a wedding and loud music. States free breakfast on Expedia however, the hotel does not provide any breakfast. This was one of the main reasons for booking this hotel. Walked to the room through dated corridors up and down numerous steps. Corridors smelt "old" The room.....well where to start?....entry light to the room flickered on and off and if you wanted the main lights on this could not be turned off. Mould on the walls, mould around the windows, curtains thin, hanging off the rail and covered in paint, one plug socket a plug wouldn't go in fully and made an electrical fizz sound. Paint work shoddy and must have been completed by a child. The room sloped down. Bathroom.....loose sink, out of hand soap and the shower would not get warm even after playing with the controls for 10 minutes. On the plus side the kettle and WiFi worked. In need of a serious health and safety review and major update or just flattening."

"Room was clean and tidy ,hotel could do with some upgrades but it is what it is a motorway stop over point for Gatwick which it does well a great price"

"Plenty of parking, check in was swift and well organised. Staff very helpful and polite. Breakfast was ok, lots of people and staff struggled to keep up with demand. All in all, a good experience."

"Best hotel breakfast I've had. Very clean place and staff are super friendly and helpful Would stay again."

"Very out dated and not well maintained. Lovely staff"

"We had a wonderful experience, excellent parking facilities, staff members are helpful and attentive. Breakfast choices were okay. Only one thing "

"Great"