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Top Kenley Hotel Reviews
Strand Palace Hotel
8/10 Good
"Overall, I had a pleasant stay, but I was disappointed with the housekeeping policy regarding bed linen. The sheets were not changed daily, which is understandable, but I think changing them at least every two days would be much more appropriate for a hotel of this standard. On one occasion, I selected “Pass Cleaning” and later learned, unfortunately, that it happened to be the third day, when the sheets would normally have been changed. As a result, my bed linen ended up not being changed for five days. I didn’t specifically raise this with the staff at the time, and I believe they probably would have helped if I had asked. My concern is more about the system itself. Guests should be able to request room cleaning whenever they want, while bed linen should still be changed automatically every two days regardless of whether cleaning was skipped on a particular day. I think this small change would make the housekeeping experience much better."
The Tower Hotel, by Thistle
10/10 Excellent
"Our stay was wonderful and room was nice and as described with great view! Staff were friendly and very accommodating, went above and beyond"
Royal National Hotel
10/10 Excellent
"Great location, perfect for getting around london, hotel was clean and modern"
Park Plaza London Westminster Bridge
10/10 Excellent
"FANTASTIC STAY WITH A FANTASTIC VIEW!!! Everything was top notch and we loved our time there."
LSE Rosebery Hall - Campus Accommodation
10/10 Excellent
"I loved everything about it. Breakfast was amazing."
STG Hotel London Oxford Street
8/10 Good
"Good hotel in excellent location. Small room."
citizenM Tower of London
10/10 Excellent
"Very good property,nice room and staff was awesome"
Copthorne Tara Hotel London Kensington
8/10 Good
"I did not receive a pleasant welcome when I checked in! The receptionist started by Hello, checking in! The usual standard as far as I know is: Hello, how are you! Welcome to Copthorne Tara. Then she asked me to go to the next receptionist her colleague and I was just standing there, and her colleague was looking at her and me because he was not sure what was going on. Then she asked me to come back. It was nice of her to toss me back and forth. However it seems she was a bit under pressure but no matter what, guests should be greeted with courtesy. I work in the healthcare sector and attend to over a thousand patients and always have a smile on my face. Then on Saturday Morning, I was woken up with a loud banging noise from the 9th or 10th floor and it was pounding on my head. This noise went on for a while till I checked out. I would expect that if construction works were to be carried out then guests need to be informed ahead, but unfortunately this did not happen. I am quite frustrated and did not enjoy my stay. This is actually my 3rd or 4th visit to the hotel of which I did not have previous issues. But this last visit was not good."
Park Plaza London Riverbank
10/10 Excellent
"Rooms were nice, clean, bed was good and TV worked with Airplay. Minor negatives - Controls were fiddly, and not many privacy doors in toilet (one door between shower and toilet, no door to toilet area)."
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