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Let me start by saying we had originally planned on staying only two nights, but then left our highly rated and fully paid for hotel to return to this gem. Why? It is new, immaculate, beautiful, with ice cold AC, large shower with plenty of hot water, a well equipped kitchen, comfy beds, private patio with hammocks ( and hot coffee waiting each am), sloths, parrots, kinkajous, a private path to the beach, beautiful gardens and pool, delicious big breakfast, really wonderful staff, attention...

El lugar perfecto para desconectar y volver a conectar

This is a beautiful property a few miles from town. We rented a car for our 6-day stay which proved to be very convenient. Our 2-bedroom apartment was lovely, comfortable, clean, quiet and had a sweeping view of the beach, the service was excellent, everyone went out of their way to greet us. The food at the pool bar and restaurant was good. I only have 2 complaints. The first is that the pool is relatively small and was constantly filled with small children and plastic pool toys, we would have...

Property was very clean. No issues with my room. Customer service was 10/10.

Perfect location

This is a charming boutique hotel, well maintained and very clean. The staff is excellent, especially Saul! They are pleasant, smiling, courteous and anxious to help. Going back again in May.

Hidden gem! This place is so cozy and close to the square, market and the art show that the plaza has on Thursdays. Great staff that is so friendly and very helpful. 10 out of 10! I will be coming back in June with my kids.

Clean room and staff was nice

Communication before and during our stay was fantastic, and Javier at the front desk was very friendly and responsive to our questions and requests. The suite was spacious and well-appointed, had everything we needed, and the bed was incredibly comfortable. Our room was on the back of the hotel, so it was quiet at night and we got nice sun in the morning. The neighborhood is lively and charming with lots of restaurants and convenience stores and we felt safe coming back to the hotel in the...

When searching for a place to stay photos of this luxurious hotel caught my attention. It was a little more than what I was planning on spending but it offered so much at a very reasonable price. The exterior if the building is nondescript but upon entering the lobby we were awestruck by the marble floors of the clean ample lobby. The hotel staff was very friendly. The check-in super fast. A man carried our bags to our room. When we entered we were so surprised to see just how big the suite was....

We stayed at Casa Serena as a family while looking for a house to rent. Our family has traveled all over the world and having a 3 year old son. There is not another hotel that is even close in terms of being a safe/fun place for kids. Apart from that we have a 94 pound golden retriever. I tried close to 100 hotels none of them would accept a dog over 20 lbs..even resorted to trying pet hotels which would have separated her from her for a week or so breaking all of our hearts. They too would not...

Casa Misifus was perfect for my wife and I. We loved having a refrigerator and kitchenette, the a/c was SO nice to come home to, and the pool was perfect and refreshing. The proprietors were friendly and helpful and very accommodating about our breakfast needs. Overall it was a great stay and we would definitely recommend it. Our only complaint is that it's a much longer walk to the beach than we'd thought. A lot of sites list it as one block from the beach, but really you have to walk into town...

It was great, I will stay at Cibeles during my trips to Mexico City

This hotel was once a home on the hill. Don't expect an elevator, you won't find it here. What you will find is an authentic Puerto Vallarta experience. Polo is an incredible host! The rooms are simple and pleasant with firm beds. The common areas are great for preparing your own meals, with full kitchens and indoor or outdoor dining areas. The majestic view from the rooftop pool overlooks the downtown area and Puerto Vallarta bay. Although a little difficult to find, this hotel is worth the...

Great smaller property. Staff was wonderful and kept the property clean and welcoming. Really great value and easy walking into town. Right next to the bus drop off from PV airport - super easy commute.