"The room smelled like someone had smoked cigars in it. It stank. We are going to ask for our money back or at least a significant discount. Also, the toilet barely functioned. Having a plunger in the bathroom is not good maintenance. Terrible experience. I told the staff in the morning and they couldn't be bothered to apologize. All they said was "We'll let them know." Terrible customer service."

"Breakfast was great. The rooms were clean and quiet, and the location was perfectly situated for Red Rocks."

"Terrible stay. No Hot Water! When I called, the front desk said that the maintenance man would work on it when he arrived at 8. No effort was made to get this problem fixed sooner. No offer was made to do anything at all about the fact that I had to leave by 8 and couldn't wash my hair due to frigid water. The parking lot is far too dark. Further, the front desk announced to me that the front doors were the only way in. When I was leaving in the morning, I saw that a back door was propped open."