Search Chalets in Central Massachusetts

"Attentive staff and great hotel"

"Clean and professional "

"First and foremost, we were not advised on booking that hotel was under renovations. With that being said there was no discounted price in comparison to hotels in the area. After a long day of soccer all my boys wanted to do was shower and go to bed . Unfortunately, there was no soap in the dispenser for them to bathe with. We called the front desk and they said it wouldn’t be available till the morning. They took a shower with shampoo. Not to mention, while bathing the tub would fill up with water and not drain appropriately. I dropped my glasses on the floor behind the bed when I pulled it out the amount of dirt that was behind there was disgusting. Not the hotels fault about the noise with guests however when I call the front desk to notify them drunk and loudness going on, nothing was done to rectify the situation. The noise went on till 1 AM and getting up early was dreadful. At this point in the morning I was definitely cranky. All I wanted was my coffee but the coffee machine was broken. My boys wanted hot chocolate that was on the menu and they said they didn’t have that either! The breakfast we paid for was worst than buying food at 7/11. It should’ve been included in the hotel price especially since they were under renovation. I will never again book with Sonesta . I would’t even stay there for free. "

"Spacious rooms though not completely sound proof."

"Clean room good location"

"Average hotel. Under construction. It’s a C location. It’s fine"

"Wonder place to stay! If I had one thing to nit pick is the hvac/ heater/ fan system was unclear to work and it was hot. But definitely on my list to stay again! "

"the room was kinda clean... that is pretty much the only good thing I can say. the water was white - don't understand how that happens but needless to say we didn't drink it. the room smelled. there was a hole in the ceiling plugged with a wad of paper. the bed was so hard it hurt. there was a loud party in the room next door that went from 1 am-6 am and the staff refused to do anything about it. we spent one night there and tried to cancel the rest of our reservation because it was so bad but they wouldn't give us our money back. DONT STAY HERE!"

"Staying at colonial hotel inbetween our wachusetts runs never disappoints. With great food, cozy atmosphere and decor, gym, pull and arcade, what else can one traveling with kids can ask for!"