Find Hotel with a Concierge in Central Ohio, OH

"AC was broke. Called front desk 27 times. No answer. When I finally did get someone to answer, they disconnected me transferring me to maintenance. "

"Everything was so great!!"

"Everything was so great!!"

"This hotel has awful customer service. We booked this hotel for a concert that was happening in Columbus since we were not from here. When we arrived at check in time, 4pm, we were told that our room was not ready and that they would call us when it was. When we tried to check in on the status an hour later at 5pm we were told that the room would not be ready until after we would need to leave for the concert. When I called the next day about the situation the lady on the phone was extremely rude and kept questioning me about how many times I tried to check in, and told me that sometimes rooms just aren’t ready until 5 even though check in is listed at 4, as if it were my fault for the room not being ready. They never apologized or took accountability for a clear mistake on their behalf. I would not recommend this hotel for anyone who is traveling in for an event because MANY rooms were not ready until well after 5pm. Save yourself the trouble and book any other hotel in the area."

"Everything was great at the hotel,they had a restaurant,it was not open at the time we were there,but they had one.Staff was nice and knowledgeable,quick checkin.Only complaint was it was chilly in the room and when trying to turn the heat on all we got was cold air."

"Very nice and clean room. Appreciated the comfort and the wine glasses in the room. Enjoyed our stay. "

"Located in Easton which is a fabulous shopping and dining area in walking distance. "