"Clean room , friendly staff , nice bar "

"Great location at top of the Steep Hill and a few minutes walk from both the Cathedral and Castle. 4* finish to hotel and amenities. "

"A little strange having no staff about, DIY breakfast. The room was spacious and clean. Good night sleep. Good value for the money."

"Great service, excellent breakfast"

"The whole hotel was spotless ill be staying again "

"The breakfast was good but, need to be hotter. Staffs were excellent, good quality service. We did not experience any evening meals unfortunately, we arrived Sunday and stays till Wednesday morning. The hotel only serves dinners from Wednesday evening to Saturday 😟 We weren’t aware until we made the booking. We were also we’re not aware of any extra parking space at the back of the hotel? I has messaged the hotel about parking earlier but was told to park at Westgate Carpark! Only after we had...

"Very clean, amazing hotel, love the decor, love all the fancy lights in the rooms. Shower could of been hotter. Plenty of choice for the breakfast buffet, only thing we couldn't work out was the coffee machine pod. There was noise coming from outside but that was from the binmen I believe and it was at 6 30am on a Sunday morning , which I didn't want waking up at that time. Other than that it was a comfortable night and will be back again"

"Excellent stay"