"Run down needs upgrading charges for parking would not returns"

"Very poor ventilation in the building and carpets are dirty and very noisy from the trains underground"

"Great boutique hotel in great location. Our room was lovely and just what we wanted. Quiet over the weekend, comfy and good air con. We absolutely would book again. Lovely location with good options. Had a fantastic Mexican one night close by."

"Air-conditioning didn't work (room was 31°), refrigerator didn't work, keypads for rooms don't work anymore so you're given a key that takes 5 turns and your whole body pressing on the door to open. Plus housekeeping came into my room while I was napping WITH the "privacy, please" sign on the door...Are you kidding me? Avoid, avoid, avoid."