Find Family Hotels in Cheltenham

"Lovely bar area and restaurant Staff were friendly. Be careful as rooms are outside of the hotel across the carpark with not great access. You have to walk across a muddy area to the rooms. The rooms do need updating but overall a pleasant stay."

"Beautiful property, excellent staff and service"

"Check-in was quick and easy and the person on reception was friendly. The room was quite dated, but spotlessly clean and had everything we needed for a comfortable stay. The location was great, with plenty of pubs and places to eat close by. I felt our stay was extremely good value for money."

"Staff were great, gym was well kitted out and the room on the whole was very nice. The bathroom was very dated and in need of a refurb. I'd booked this hotel as it had a bar and restaurant... closed for refurbishment and not advertised. Very annoyed at that. Breakfast was extremely disappointing... Packets of instant coffee, very little choice of anything to be fair . I didn't want a cooked breakfast but this was the only real option and it wasn't great either. "

"Sadly our bed (two singles combined) was in need of replacement as it was too soft and springy (we could feel the springs and the beds dipped in the middle. The toilet cistern dripped all night. There was nowhere to hang our bathroom towels - it needed a hook or two in the bathroom for this. I did report these issues calmly to the manager in the morning and she replied that no one else had reported these issues before! The breakfast was nice but we were surprised to only be given half a muffin with one egg - normally eggs Benedict comes with two muffin halves and two eggs. It was tasty though. The hotel was spotless and I complimented one of the housemaids when I saw her in the morning and she was grateful for the positive comment. Location is good, short walk to the centre of Boughton on the Water. I don’t normally complain when I stay anywhere but I was disappointed overall, which was a surprise to me as I had read great reviews."

"Our room was beautifully clean, and freshly renovated. Great swimming pool and spa facilities as well"

"East parking, lovely helpful staff and great location to walk to town."

"Friendly check in"

"Staff was very accommodating and friendly. Breakfast was great."