Find all hotels by Malmaison in Cheltenham from AED 418

"5x the original price they charged me due to Cheltenham. Very poor all round. If I paid the original price it wouldn’t have been as bad. Hum out of order, lots of work being done. Just a very disappointing stay. They price they charged was disgraceful "

"Right in the village. Walking distance to everything - pubs, shops and restaurants"

"The room was ok .. spacious bedroom area although the bathroom was tiny and the door opened into it so that made it even smaller. There was a large cobweb on the bathroom ceiling. The staff that “welcomed” us at check in and I use that term extremely loosely were sadly lacking in customer service skills. We had to ask where the room was and even then the directions weren’t helpful. There was another member of staff sitting around doing nothing which looks very unprofessional. One of our bathroom towels was dirty and I asked the reception staff if someone could replace it with a clean one. No apology which was disappointing. Similarly when we checked out no one bothered asking if everything had been ok with our stay. I will however say that the food in the restaurant is exceptional. We had dinner on the Saturday evening and the restaurant was very busy as you would expect. Service was excellent, friendly waiting staff and the food was out of this world. One of the best steaks I’ve ever had. I would definitely recommend the restaurant but steer clear of the hotel. Very disappointed. "

"Parking in the multi story discount off 25pc. Rooms basic but fine. Quiet location. Restaurant large and bright. "

"My second stay here and I love it. Will def return and I have already recommended it to others. "

"Clean room "

"Excellent location. Staff were amazing and got an amazing upgrade to my room. Would highly recommend this place. "

"Ok hotel l. Great staff. In need of some refurb.."

"Beautiful hotel, super nice staff, very comfortable beds, and great for walkability in town. Loved staying here!"