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"Lovely view of the lake from our room. Room was spacious. Cleaning lacked attention to detail - there was dust on the shelves by the kettle. The shower gel had been watered down. I wouldn’t eat in either of the restaurants if I stayed again. Food was overpriced for what it was. Breakfast was very busy and only one coffee machine for decaf coffee so had to wait quite a long time to access the machine Staff were friendly. "

"So nice. Lovely bedroom, absolutely immaculate. A small fridge would have been useful though. "

"Didn’t have breakfast there room was clean and amenities were good "

"Booked a Junior Suite and very disappointed with the room - bed was very uncomfortable, walls very thin so kept awake for most of the night with noises in the corridor and adjacent rooms, room amenities were outdated and poorly maintained."

"While the room was comfortable, it was very warm and the air conditioning was not very effective and we could not really open the windows. Breakfast was good but some members of staff might have smiled more. We liked the bar but sometimes it was difficult to get served without going to reception to ask to be served. The more negative comments are very specific and, overall, we really enjoyed our stay at the Queen’s Hotel."

"Lovely hotel and staff … food really good "

"Very clean and warm room, excellent service and very tasty breakfast "

"We didn't have breakfast. The room was clean and beds comfy, but the shower was very weak and kept falling forward so difficult to use. The pool is warm and usually nice but a large group of teenagers took over the pool and we had to leave as my daughter became anxious. Previously we have enjoyed the pool."

"Very friendly environment, clean and tidy,"