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"great valet parking, check in took a bit of time because there were several wedding parties checking in at the same time, love the hotel, great location, easy walking distance to or event wanted to eat in the Palm Lounge for breakfast but they were a bit overwhelmed so we went elsewhere"

"I have stayed here every year for Bloomsday and this year was horrible. I arrived at 4:10 to check in and was told they were behind on getting rooms ready due to being fully booked and would text or call me in about an hour for my room. I finally went back 4 hours later because I hadn’t received a call or text and they said my room just became available. I was very upset because I wanted to relax once I checked in which was supposed to be at 4pm not 8pm. They apologized and that was it. I don’t feel I shouldn’t have to pay for a room I couldn’t even use when I reserved it. Completely disappointed in the management for not seeming to care. I was so exhausted I wanted to cry."

"Great service, nice overall rooms. Restaurants could have larger menu selections."

"It was a very nice hotel overall. The surrounding is a little sketchy with a lot of people who were experiencing homelessness near by. The 7/11 across the street was a little scary to go to as a young female at night is the only thing, but besides that the hotel was great"

"The room was decent. It was pretty noisy when trying to sleep, but that was understandable. Pool and hot tub too crowded for us to want to go in. "

"very helpful staff"

"Clean good food "

"The hotel is conveniently located, pet-friendly, and the staff were very friendly and helpful."

"The handle of my shower fell off when I turned the shower on but I was able to make it work. I wasn't able to make the coffee maker work. For the first hour of breakfast the coffee wasn't out yet. There was a microwave and refrigerator in the room which was awesome. The staff were very nice, friendly and helpful."