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"The upgrade room was very spacious and well presented. We did try and book the swimming pool but unsuccessfully. Staff were very helpful and always attentive. Will definitely stay with this brand of Hotel again"

"Spa was great, room was nice, dog friendly "

"The room was spacious and very well kept with a special drinks tray and fridge area. The bed was very comfortable and the feather pillows were wonderful. Thank you for a great stay in Bath"

"Service excellent. Breakfast plenty of choice good quality. The 7 course menu was superb and the highlight of our stay. quality. "

"Very good for the price pays, although the hotel is now a little bit dated and could do with updating but really can't complain for the money that I paid as well worth it"

"Clean and tidy from the moment we walked up to the hotel, greeted by the lovely Gerry (hope I remembered the right name!) Room and Staff were lovely, polite and welcoming. Great location of Bath - close to amenities Nice touch by leaving a birthday note & sweet treats in the room ready for our arrival. Will definitely stay again :) "

"I was travelling on my own and found all the staff incredibly friendly and helpful. My room was spotless, with very good quality bedding and a comfy mattress. I didn’t have breakfast, so can’t rate that. I had dinner in the Brasserie and thought it excellent value. Would definitely stay this hotel again."

"Beautiful room with charm yet very comfortable and convenient "

"All the staff were friendly and very helpful. The room was of a decent size, well equipped and warm. Small criticism, no bed!"