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"Property was ideal size and location was good. Under the impression i was able to park in the land next to the property but was told off by another resident. Was advised by owner there is on road parking- should have read this properly! Apartment smelt of cigarettes and cannot take smell out from clothes. Shower had mould around grouting of tiles and needs bringing up-to date. Mattress - springs broken and had a dip did not sleep much. Extractor needs a good clean can see grease on top. Need...

"Fantastic property. We really enjoyed our stay here. "

"We arrived in Southampton - contacted Pass the Keys to find out about codes to get into house and was told “sorry for the inconvenience, BUT your reservation has been CANCELLED”. No assistance to find another place! We had just arrived in the U.K. from Canada for a 10 day visit and at 8:00 am find out we have no place to go! There had been NO COMMUNICATION with me on this reservation after I paid the rental fees. So, imagine my SURPRISE when arriving I find out they CANCELLED our reservation...

"Stayed 3 nights Tv dident work Window in my room looked into the kitchen lol don’t know why Shower down stairs had no hot water had to use the one upstairs which was shared with a lot more people Light shade fell of randomly and the ceiling rose with it sofa bed was awful to sleep on Communication was ok Parking was rubbish at the back of a council estate near some garages will not be returning "