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"Lovely staff. Clean and comfortable room. "

"Clean room friendly staff in reception and restaurant close to car park and facilities of town centre"

"Excellent staff. Really helpful and professional from check in, ordering food and drinks to check out. Having stayed in many similar hotels (varying brands) we felt that the staff at this hotel went above and beyond."

"Great Location for Stanstead Airport (short walk under a covered walkway to departures & arrivals) Lovely atmosphere, welcoming staff. Our room was small but perfectly formed, with great mood lighting and a nice clean bathroom with full size bath. We had an internal window overlooking the wine tower and bar area. The room was very well soundproofed and had all the necessary bits & pieces eg: Iron, fridge, tea & coffee making facilities, t.v & aircon/heating. Very comfy bed too. Thank you, we will be back."

"Great"

"The room was clean and a comfortable bed"

"How attentive staff are "

"Everything about our stay was perfect. The room was very clean, bed extremely comfortable. What stood out most was the efficiency and friendliness of the staff. Particularly friendly and efficient was Karen in the restaurant. She was welcoming and nothing was too much trouble. We went to breakfast and 2 of our party had special dietary requirements. Karen went out of her way to answer any questions we had and was very knowledgeable. We will definitely return."

"Clean room, friendly staff and complimentary breakfast which I couldn’t have as I left early."