"Unfortunately, our experience here was very poor.
To summarize, the customer service was not hospitable or even considerate, the hotel was severely understaffed, the property was poorly maintained and dirty, the breakfast was adequate at best, and it cost as much as a Hampton.
In detail, I tried to book a room through the official website 3 times without success. Each resulted in an error page and one in a blank confirmation receipt. When I called to book, the attendant"
"Few issues with the cabin on arrival, staff was great went out of their way to make it right! WiFi is suspect and little to no cell service but, your in the black hills….its not unexpected. Food options are minimal and expensive"