Find all hotels by Porto Bay Hotels & Resorts in Chiado

"The staff were very special knowledgeable and friendly. The offerings were very nice to include the tours the yoga class, the exceptional coffees, and the food in the breakfast was very nice. Also, the staff helped us get a reservation for five people on a Saturday night and we're very patient trying to help us get that reservation. We loved all the little treats, candy, snacks, and amenities at the hotel had to offer, including the complementary drinks in the men bar in the room overall it was very nice relocated and very, very friendly."

"We loved this hotel and the staff! They were very helpful with all of our needs. The only complaint is that the coffee and beverages in our room were not restocked daily. Our last morning there we had no more coffee and had no time to get it elsewhere prior to our departure to the airport. Everything else was top notch!"

"Great place to stay in Lisbon to eat and shop in the old district. Lots of beautiful views and culture."

"Hotel is beautiful. Staff is very friendly. Rooms were clean and had asl the amenities. We had access to sky lounge and breakfast and staff were amazing!"

"The management was very friendly"

"AMAZING LOCATION! Lots of stores, restaurants, and the metro station right in front for easy transportation. Staff were great and friendly!"

"Very clean and very friendly staff."

"Customer service was outstanding. Staff went extra distance to help guests have a pleasant stay. It is not close by to tourist attractions but that helps one relax and enjoy their time. There isn't heavy traffic that makes people cold and impersonal. Hotel worked to be sustainable. It was first time had key made from wood. Hotel administrators or owners need to clarify shuttle service. Availability and use of shuttle for customers to use needs to be better explained. Sometimes shuttle is full for people who don't plan in advance. "

"The location/hotel was great - safe, clean and quiet, near shopping areas, historic places and good restaurants. The staff was very accomodating and kind. Special mention to Kit, who was exceptional and checked on us daily. I definitely recommend this hotel! :)"