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I stayed here to visit my child that attends the Art Institute and I was completely impressed. I will definitely stay here again.

This was the fourth time I’ve stayed here, and I’ll keep coming back. The location is very handy for families of Columbia College, the rooms are clean, comfortable and well appointed. The staff is extremely friendly and helpful, and it’s priced well.

No complaints. We stayed on the 18th floor and never had a long wait for the elevator (like I have experienced in some other places). The kitchenette was well stocked, beds soft and comfortable and bathroom is spacious in which I absolutely love.

Great location

Wonderful stay in a great location!

We chose this hotel last minute and we were nervous because there were a couple recent negative reviews. There were 4 of us in our family and couldn't find anything negative to say about the hotel. The only disappointing fact was that the rooftop bar was not open but that wasn't a big deal. Everything was very clean. I actually wiped the floor in our room with a wet, white wash cloth, it was clean! There was no hair in the bathroom from a previous guest. There was no hair in the bed from a...

Excellent Customer Service

Great location, clean room and friendly staff!

Arlo Chicago is in the perfect location for walkable access to so many Chicago sights, excellent food (please try the Broken English Taco Pub around the corner!), bars, shopping, etc. It was also very conveniently located to access the L when we needed to get to other parts of the city! The staff was BEYOND accommodating, friendly, and helpful. The room was clean and exceeded all comfort expectations! I also highly recommend the lobby bar for a great happy hour spot!!! Everyone at this hotel...

Recently stayed at the Springhill Suites/River North. Could not have picked a better location for the first time in Chicago. Tons of local dining options. Close to landmarks. Easily walked to the Magnificient Mile(Michigan Ave) Walked to the subway to go to Wrigley Field and the United Center. Hotel was excellent. Clean, the staff was excellent in all areas. Free breakfast was fresh and good. Highly recommend overall.

Hotel is well appointed with beautiful rooms and an elegant, luxurious bathroom. The staff was helpful and the hotel is in the middle of the best shopping abd restaurants in Chicago! Wull definitely be my "go to" hotel in Chitown!

Great location!! Walking distance to museums, Navy Pier, Willis Tower, and everything.

It was great!

Contemporary rooms, clean

Loved the bar in the lobby with the DJ on the Saturday night. Pretty trendy.

We will definitely be staying here again! Great location, clean room, and great service. They even have a great complimentary breakfast which is a must have in a city like Chicago. The staff was great also. We had to switch trains for an earlier one due to weather and got into Chicago in the AM. Check in is 4pm and with two small children we were worried about what to do for hours but the staff helped us out and luckily had a room available.

Beautiful views and great staff to accommodate any needs

The customer service was great. And the pool is so pretty!

Good

This hotel is in a great location. It's walkable to many restaurants and other fun things to do in the city. We went to a Cubs game and were able to walk 5 minutes to the red line, which drops you off right at Wrigley field. I would definitely recommend staying here if you're going to a game but also want to stay in the city! This hotel offers amenities that others do not anymore - free breakfast and a daily complimentary happy hour! The rooms and rest of the property is kept clean, as well....