"Todo estuvo correcto respecto al alojamiento. Lo único negativo fue la experiencia en el check-in: aunque informé con anticipación un retraso de vuelo, (con anticipación de 12 horas), el cobro adicional y la insistencia inmediata en el pago al llegar me hicieron sentir poco bienvenida después de un viaje pesado. Llegué 8:20"

"No había agua, por su puesto menos café o té. Cobraron un cargo extra por entregar habitación Ponen en el anuncio de lavadoras, pero con cargo extra Fue aceptable, pero no muy recomendable."

"The location was excellent. Right off the Gran Via with good walking distance to various points of interest. The apartment was very well maintained and welcoming."

"It was really good that we received our check-in codes before we arrived since we got to the hotel before check-in hours. The hotel staff tried their best to provide an earlier check in which was much appreciated as the storage lockers were full. The location is excellent and there were lots of shops and restaurants nearby. The hotel thoughtfully provided ear plugs but the area was still fairly quiet when we needed to sleep. Communication for needs was done via WhatsApp and you just need to...

"Muy limpias y bien cuidadas las habitaciones"

"Perfect for what we needed. It is small so keep that in mind but easy check in process"

"The Hotel is centrally located in a quiet area of the city. Hotel is very modern and clean. Service was Excellent. Will definitely stay again. Roberto Curaçao (The Dutch Caribbean)"

"Really well located apartment, close to the shops of Goya and Serrano. After completing the online check-in process, the flat was easy to access, and with most of the essentials. Shower wasn’t great, fluctuating between hot and cold and with a small shower head, plus shower doors that jammed when trying to close, but it wouldn’t stop us from booking here again."

"Las habitaciones muy espaciosas,, muy bien decorado, en muy buen lugar, cerca de todo, perfecto para familia , nos fue muy bien!"

"Espectacular la habitación y ubicación. Un poco ruidoso por la noche."

"It was a reasonable price when all the other hotels were twice or three times as expensive. It is a good hotel when you want to just visit the Prado and Retiro Park."