Find Family Hotels in Chipperfield

"Was ok for a late night stay prior to flying :) "

"A lovely clean environment. Staff helpful . A wonderful breakfast. "

"If you’re a plane spotter this is the hotel for you!! Perfectly acceptable hotel for a night before you fly stay. "

"Staff at reception—including the manager—were rude and completely unprofessional. When we arrived to check in, we were told our room was no longer available due to a “leak,” which was clearly untrue. We overheard staff discussing “Expedia” before disappearing to the back and suddenly claiming there was no room for us. They tried to send us to another hotel for the night and told us to come back the next day. After arguing, we forced the manager to personally take us there to ensure we actually had a room. Shockingly, he then tried to make us pay them for staying at a different hotel. When we refused, he became hostile, blamed us for the situation, and acted offended that we wanted to cancel—despite them not even having a room for us. Earlier that day, we had also been denied proper luggage storage. We were told their storage room was only for guests who had checked out, which makes no sense, and were instead offered some random unsecured room. This was a complete failure of service, handled with dishonesty and aggression from start to finish. "

"Great location and helpful staff."

"We had booked a suite and there was three of us . The mini bar was empty there was no bedding or towels for our other guest . We did get them after asking . The hotel has reduced what it offers guests in the executive lounge and allows children . There was no extra America in the bathroom . Mini bar was empty . There was no record player or guitar in our suite and the view was and external view . So overall not worth it anymore "

"Very friendly staff , clean room , good breakfast, easy location to get around london"

"Breakfast not as good as previous visits, much less choice and lower quality than previous visits ie no healthy cereal option such as bran flakes/ fruit n fibre/muesli, only two sweet bakery options, no mixed berry prepped fruit fur yoghurt etc. Room clean, but dated and at double the price of a more spacious, comfortable, modern Premier Inn room. Stand friendly and welcoming. Hotel well located for local amenities and good transport links "

"Extremely convenient to take bus to/ from Heathrow -- but only if you have limited luggage . "