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The Milestone Hotel

5.0 star property
Luxury hotel with bars and a fitness center

Choose dates to view prices

Photo gallery for The Milestone Hotel

Lunch and dinner served
Exterior
Suite (7) Master) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar
Egyptian cotton sheets, premium bedding, memory foam beds, minibar
Fireplace
The Milestone Hotel provides a peaceful retreat in the heart of London with a welcoming lobby fireplace and two distinctive bars. Guests can book spa treatments to recharge after sightseeing or use the gym and indoor pool during their stay.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available
The current price is AED 1,821
AED 2,185 total
includes taxes & fees
23 Nov - 24 Nov

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Room options

View all photos for Superior Queen Room

Superior Queen Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Superior Queen Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room (King/Twin)

Deluxe Twin Room (King/Twin) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Twin Room (King/Twin)

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Studio

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (7) Master)

Suite (7) Master) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Suite (7) Master)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Noel Coward Suite

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

The Noel Coward Suite

  • Sleeps 2

View all photos for Deluxe Twin Room, 1 King Bed, Park View

Deluxe Twin Room, 1 King Bed, Park View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Twin Room, 1 King Bed, Park View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Park View

Junior Suite, Park View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Junior Suite, Park View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Studio

  • Sleeps 2

Master Suite

  • Sleeps 3

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Room

  • Sleeps 2

View all photos for Superior Queen Room

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Superior Queen Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for The Hermes Suite

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

The Hermes Suite

  • Sleeps 2

View all photos for The Tudor Suite

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

The Tudor Suite

  • Sleeps 2

6) Park View Junior Suite

  • Sleeps 3

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About the neighborhood

Map
1 Kensington Court, London, England, W8 5DL

What's nearby

  • Kensington High Street - 1 min walk - 0.0 km
  • Kensington Gardens - 1 min walk - 0.0 km
  • Kensington Palace - 5 min walk - 0.4 km
  • Royal Albert Hall - 9 min walk - 0.8 km
  • Harrods - 6 min drive - 2.0 km

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • High Street Kensington Station - 6 min walk
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Min Jiang - ‬1 min walk
  • ‪Goat Tavern - ‬1 min walk
  • ‪Joe & the Juice - ‬3 min walk
  • ‪Flat Iron - ‬4 min walk
  • ‪Zaika - ‬1 min walk

About this property

The Milestone Hotel

Luxury boutique hotel near Kensington High Street
Located close to Thackeray Gallery and Kensington Palace, The Milestone Hotel provides dry cleaning/laundry services, a fireplace in the lobby, and 2 bars. Treat yourself to spa services, such as a body treatment, aromatherapy, or a manicure/pedicure. The on-site restaurant, Chenestons, offers lunch and dinner. In addition to a gym and a 24-hour business center, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An indoor pool
  • English breakfast (surcharge), valet parking (surcharge), and babysitting (surcharge)
  • A living plant wall, a front-desk safe, and an elevator
  • Wedding services, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 62 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Bathrooms with designer toiletries and deep soaking tubs
  • 32-inch LCD TVs with cable channels and DVD players
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

Awards and affiliations

The Milestone Hotel is listed in the 2021 Travel + Leisure 500.

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Property entrance

Royal Garden Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,850 reviews
The price is AED 1,027
AED 1,232 total
includes taxes & fees
30 Nov - 1 Dec
Royal Garden Hotel

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 65 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 50 for adults and GBP 39 for children
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Chenestons
  • Conservatory
  • Stables Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Banquet hall
  • Built in 1884
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Georgian architecture
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50.00 per accommodation, per night, plus a deposit of GBP 500.00 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 50 for adults and GBP 39 for children
  • Fee for in-room wireless internet: GBP 0 per stay (rates may vary)
  • Valet parking fee: GBP 65 per night
  • Pet deposit: GBP 500.00 per stay
  • Pet fee: GBP 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number CMP62944

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Milestone
Milestone Hotel
Milestone Hotel London
Milestone London
The Milestone Hotel London, England
The Milestone Hotel Hotel
The Milestone Hotel London
The Milestone Hotel Hotel London

Frequently asked questions

Does The Milestone Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at The Milestone Hotel?

As of 2 November 2025, prices found for a 1-night stay for 2 adults at The Milestone Hotel on 23 November 2025 start from $594.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Milestone Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 500.00 per stay and a fee of GBP 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Milestone Hotel?

Valet parking is available for GBP 65 per night.

What time is check-in at The Milestone Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Milestone Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Milestone Hotel located?

Located in London City Centre, this luxury hotel is steps from Kensington High Street and Kensington Gardens. Kensington Church Street and Thackeray Gallery are also within 5 minutes. High Street Kensington Station is 6 minutes by foot and Gloucester Road Underground Station is 12 minutes.

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Reviews

The Milestone Hotel Reviews

9.8

Exceptional

10

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 405 out of 476 reviews
Rating 8 - Good. 55 out of 476 reviews
Rating 6 - Okay. 10 out of 476 reviews
Rating 4 - Poor. 5 out of 476 reviews
Rating 2 - Terrible. 1 out of 476 reviews

Reviews

10/10 Excellent

Massoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Milestone Hotel, will come back for sure, the staff went above and beyond to accommodate us while staying!
Stayed 4 nights in Nov 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, friendly and attentive staff, excellent location! Would definitely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels in London

Great people at a great hotel. Great location.
Stayed 3 nights in Jun 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location!
Stayed 3 nights in Jan 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!
Stayed 6 nights in Jan 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible hotel — would give it more stars if I could! The service from staff was the best in the business. Would go back anytime we are near London.
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Milestone during christmas

Excellent service and attention - we Will Come back
Stayed 3 nights in Dec 2024

10/10 Excellent

Melonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb once again room super food fantastic see you soon
Stayed 2 nights in Jul 2023

10/10 Excellent

Maria Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to assist in any travel recommendations….
Stayed 9 nights in Feb 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed there many times, planning on staying there many more. Staff are the best!

10/10 Excellent

bo hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Vibe here!
Stayed 1 night in Jul 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend!

The Milestone Hotel was amazing. Clean, comfortable, super friendly staff. Would highly recommend.
View of the balcony in the background
Stayed 2 nights in May 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice all around The staff were all incredible!! Fran our concierge, was as always, the best!!! Palio in the dining area was just great!!!
Stayed 5 nights in Aug 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Milestone. The hotel is historically charming, beautifully, well-appointed with nice amenities. It’s a five star hotel that gives you the feeling of luxury. The rooms are small by American standards -we did have to wrestle with the height of the shower. But, that’s part of the charm of a historic building. The highlight of our stay was the incredible staff. Steve is a true gem and went out of his way to be helpful and courteous. Overall, we found all Londoner’s to be extremely kind and friendly. We will definitely be back.
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service is exemplary

The service at the hotel is exemplary. They take very good care of you and of the hotel itself. Everything is spotlessly clean. The decor, however, might not be for everyone. It has changed quite a bit since our last visit. The location is excellent, right across the street from Kensington Park and well served by transit.
Stayed 4 nights in May 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Maybe the best experience and service found in any hotel in my many travels. Thank you to the entire Milestone team (especially the bartenders!)
Stayed 2 nights in May 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant and charming hotel in Kensington

We splurged to stay at this hotel for our family trip to London, and we thoroughly enjoyed the experience. The staff is so friendly and helpful, and our rooms were comfortable and luxurious. It's a 6-minute walk to the nearest tube stop, or less for the bus. The helpful doorman will call a cab for you if you prefer.
Stayed 6 nights in Nov 2022

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A True 5 Star Hotel

My sister and I stayed at The Milestone Hotel for 1 night and it was amazing. From arrival and check-in to checking out, we had zero complaints. The hotel staff are welcoming, friendly and very accommodating. The decor is tasteful and the room we stayed in was beautiful. I would definitely stay here again and for longer next time. If you’re looking for true luxury, comfort and impeccable 5 star service, then I would highly recommend booking this hotel.
Stayed 1 night in Jan 2023

4/10 Poor

Roberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Dead red roses - a sorry sight and tale!

Having previously stayed at The Milestone, I was expecting the same level as previous experiences. Sadly, this was not the case. Walking into reception to see two huge displays of dead red roses, summed up our experiences really. The staff were all helpful and polite but over all, a very poor experience. We asked for a twin room, it was not twin but a zip link bed unzipped, so may as well not have bothered? The first night/next morning we had no cold water, the hot water was at thermo nuclear level hot, so we were unable to take a shower/bath. This however was quite quickly sorted, but begs the question, why wasn’t it checked beforehand, as they obviously knew there was an issue to sort it so quickly? The second morning, our friends were woken twice, at 6:00am and 6:30am, by early morning calls from reception. Again, this was dealt with, but shouldn’t have happened. On our last morning, breakfast was a disaster. We ordered, waiting 20 minutes, then everything arrived together - fruit; toast;porridge and full English breakfast! Obviously we sent back the hot items, which were then returned to us later. When I say returned, exactly the same breakfasts were brought out, cold and solid, so we sent them back again. Once again dealt with but all in all, not the kind of things you would expect from a 5* hotel? Our bills were also incorrect at check out, and three tries later, we’re corrected. The hotel, like the dead roses in reception, has seen better days!
Stayed 3 nights in Jan 2023

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Milestone. Our family was traveling with our baby and the staff was incredibly accommodating, providing a crib and excellent service. The staff at the hotel was second to none and catered to our every need. Between the service, the classic London charm, and wonderful accommodations we were impressed by every part of our stay at the Milestone. Five stars. Highly recommend.
Stayed 6 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein sehr freundlicher Empfang im Hotel. Vormittags vor dem Check-in die Koffer zu deponieren, war einfach möglich. Im Hotel und Zimmer hingen Gemälden und Grafiken, welche das hohe Niveau unterstrichen. Wir hatten ein sehr gutes Frühstück a la carte und Buffet. Das Personal war sehr aufmerksam und zuvorkommend. Sehr gern kommen wir wieder beim nächsten mal in London.
Stayed 8 nights in Sep 2025

10/10 Excellent

Cosmin Alexandru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 4 nights in Sep 2025