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Acacia Hotel

2.0 star property

Choose dates to view prices

Close to Natural History Museum and Victoria and Albert Museum, Acacia Hotel provides free continental breakfast, an airport shuttle, and more. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping
  • Kitchen
The current price is AED 397
AED 476 total
includes taxes & fees
31 May - 1 Jun

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

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About the neighborhood

Located in London City Centre, a neighborhood in London, Acacia Hotel is near a metro station. Natural History Museum and Victoria and Albert Museum are cultural highlights, and some of the area's notable landmarks include Marble Arch and Buckingham Palace. Check out an event or a game at Royal Albert Hall, and consider making time for London Eye, a top attraction not to be missed. Visit our London travel guide
View more Hostels in London
Map
14 Queensberry Place, South Kensington, London, England, SW7 2EA

What's nearby

  • Natural History Museum in London
    Cromwell Road
    1 min walk - 0.1 km
  • Natural History Museum
    Natural History Museum
    3 min walk - 0.3 km
  • The Royal Albert Hall entrance statue at south Kensington as seen on a sunny spring morning
    Imperial College London
    5 min walk - 0.4 km
  • Kensington High Street
    Kensington High Street
    9 min walk - 0.8 km
  • Hyde Park
    Hyde Park
    13 min walk - 1.2 km

Getting around

  • West Brompton Station
    3 min drive
  • South Kensington Underground Station
    4 min walk
  • London City Airport (LCY)
    65 min drive

Restaurants

  • Fraser Suites Queens Gate
    3 min walk
  • Natural History Museum Member's Room
    3 min walk
  • The Drawing Room
    2 min walk
  • Zetland Arms
    2 min walk
  • Urban Baristas
    2 min walk

About this property

Acacia Hotel

Hostel near Kensington High Street
Close to Natural History Museum and Victoria and Albert Museum, Acacia Hotel provides free continental breakfast, an airport shuttle, and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and luggage storage
  • A reception hall and tour/ticket assistance
Room features
All guestrooms at Acacia Hotel include comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Communal kitchens with refrigerators
  • Wardrobes/closets, daily housekeeping, and desks

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The price is AED 467
AED 561 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator
  • Shared kitchen access

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Is Acacia Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Acacia Hotel?

As of 30 May 2026, prices found for a 1-night stay for 2 adults at Acacia Hotel on 31 May 2026 start from AED 397, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Acacia Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Acacia Hotel?

Check-out is at 10 AM.

Does Acacia Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Acacia Hotel located?

Located in London City Centre, this hostel is steps from Cromwell Road and Natural History Museum. Victoria and Albert Museum and Imperial College London are also within 10 minutes. South Kensington Underground Station is only a 4-minute walk and Gloucester Road Underground Station is 6 minutes.

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Reviews

Acacia Hotel Reviews

7.6

Good

8.2

Cleanliness

7.2

Amenities

8.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 7 out of 30 reviews
Rating 8 - Good. 11 out of 30 reviews
Rating 6 - Okay. 9 out of 30 reviews
Rating 4 - Poor. 3 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

Reviews

Verified

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay! Close to public transport!
Stayed 4 nights in May 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Nice clean room, good breakfast, excellent location
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lucia

Liked: Cleanliness, staff & service, amenities
Room was spaceous, bathroom clean. When we asked for more teas, milks etc for bedroom we got it. It was located close to our purpose for staying there, hospital appointment stay over. Central to other amenities for places to eat out and places to visit, such as V&A museum.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for London hotel in a convenient area for Kensington attractions. Decent continental breakfast. would definitely stay again.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Meredith

Old hotel. Not in a good way. Smelled like mothballs. Lack of elevators meant lugging suitcases up and down stairs. Staff was nice enough.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Carol

Liked: Cleanliness, staff & service
The room was very hot when we arrived and the sash window wouldn't stay open as it was broken. We had to stuff our towels in the gap for air all night. Staff were friendly, breakfast was nice and entry and exit to the hotel was safe.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Stevie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really friendly and helpful. The room was well cleaned, although it could do with a little TLC. The bedding was fresh and spotless, one of the mattresses was rather lumpy. It was quiet. The hotel is within minutes walking from the museums, the Royal Albert Hall, cafes, restaurants and the tube station.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, lovely staff, great breakfasts, excellent location!
Stayed 14 nights in Jan 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
It's cheap and cheerful. Very cheap for this part of London. A couple of minutes walk from the tube station and 10 mins or so walk to Royal Albert Hall. It's a bit shabby in communal areas and room was tired, but standard double room was reasonable size and bed was comfy, bathroom was pretty new and wouldn't have been out of place in a more upmarket hotel. All spotlessly clean as well. All staff friendly and helpful and a basic but perfectly good continental breakfast was a bonus.
Stayed 1 night in May 2026
Verified

8/10 Good

Suhyun

Liked: Cleanliness, staff & service, amenities
Those are all good.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Michael

Disliked: Cleanliness
Bed bugs…
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
So glad I
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Anna

This Hotel came up in a search for 3/4 star hotels, that it is not. Upon googling the hotel, it is listed as a refurbished hostel at 2stars! It is very dated and not what can be called refurbished, with cracked plaster, exposed pipes, I had to hang a towel over the bathroom fan to cover the window, no heating in the bathroom, clump of hair stuck to my foot on arrival, breakfast basic compared to any other hotel and no reception area apart from in the breakfast room, which is shut from 10pm and windows covered, where I think staff sleep, as a sheet was hanging out of the side of a sofa bed chair next to thendesk(which is all in the breakfast room….where poorly hung dated floral curtains were not even opened for breakfast. This was meant to be a treat away aside hospital checks and I found it depressing and as a single traveller, not overly comfortable! The inner door in my room could not be used as a second security as the Yale lock was hanging off. As well as the shower room, which was clean, there was a basin in the bedroom, which didn’t drain and the pedestal was taped over the broken away side. Grubby old night storage heaters still in situ, although there were working gas radiators.. hardly slept both nights due to the creaking floorboards and doors shutting loudly in early hours, prettymuch a restless uncomfortable stay sadly. I mostly blame Expedia for misrepresentation of a low budget hotel. Staff were pleasant. Totally overpriced. Location great.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Peter

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ondank een prima locatie is het hotel zeer gedateerd. Krakende vloeren, gehorig badkamer heeft zijn beste tijd gehad want wc trok niet goed door en spiegel heeft geen stopcontact en geen verlichting. Het ontbijt is op de koffie en de sapjes na zeer minimaal. Vooral de croissants waren niet te eten. we hebben er 3 nachten geslapen maar zijn 2 keer ergens anders wezen ontbijten. Er was totaal geen uitzicht vanuit het hotel. Bedden waren wel ok en schoon. 600 euro voor 3 nachten is wat mij betreft te veel voor wat we hebben gekregen.
Het uitzicht van de kamer
Ramen badkamer waren niet helemaal dicht
Onderhoud vereist
even nakijken
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Jesper

Liked: Cleanliness, staff & service
Vi fik en kælder værelse. Det var ok, men så heller ikke mere
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Josefa

Liked: Cleanliness
La ubicación y el desayuno
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Leonardo

Liked: Staff & service
Equipe gentil, porém o quarto foi no basement e parecia um calabouço. Janela virada paa o lixo e matrerial de obra na porta do quarto.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Aurélien

Liked: Cleanliness, staff & service, amenities
Hôtel bien situé dans un quartier calme et vite accessible en transports en communs (5 minutes de la station South Kensington - 10 min de métro pour le centre). Chambre propre avec serviettes remplacées tous les jours. Chambre 4 personnes avec frigo et salle de bain. Lit double dur mais lits simples confortables. Notre chambre était en sous-sol dans un espace séparé des autres (odeur de gaz au sous sol mais pas dans la chambre). Nous avions demandé une chambre à l’étage. Petit déjeuner standard avec ce qu’il faut mais quelques spécialités auraient été sympathiques (petit déjeuner anglais). Il est spécifié dans le descriptif qu’une cuisine partagée est à disposition mais ce n’est pas le cas. Nous avons quand même pu utiliser le micro-ondes. Bonne adresse à conserver.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bien para los estándares de Londres. Es sencillo pero céntrico y transporte a menos de 5 minutos para moverte sin problema. La habitación amplia y todo limpio.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé un agréable séjour à l’hôtel AcaciaW Grande chambre confortable et propre, hôtel bien situé à proximité de la station South Kensington et de Kensington Gardens.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Kent

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ronnie

Stayed 1 night in Dec 2025
Verified

8/10 Good

Matina

Liked: Staff & service
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Kazuro

Stayed 8 nights in Nov 2025