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"Wonderful stay, excellent and very nice staff from front door, front service, restaurant and room service - All very professional and kindhearted. Buffet breakfast was great, all very good stuff. Thanks Mandarin Oriental, Hope to return very soon. Rogelio ☺️✌️🔆"

"Airport shuttle was convenient and easy. A nice buffet breakfast. Spa has pool, hot & cold jacuzzi, steam room, sauna and massage services. Convenient to airport."

"Staff were all very friendly & helpful "

"We had such an amazing time at Kristal Hotel! From the moment we arrived, the staff made us feel truly welcome and went out of their way to make our family comfortable. The room was spotless, spacious, and well-equipped — perfect for traveling with family. The hotel has a lovely, relaxed atmosphere, and we really appreciated the quiet nights after our busy days exploring. Breakfast was delicious with plenty of choices that everyone in the family enjoyed. The location is also fantastic — close to restaurants, shops, and local attractions, yet peaceful enough for a good rest. Everything was so well taken care of, and we genuinely felt at home. We would absolutely stay here again and highly recommend Kristal Hotel to any family looking for a comfortable and friendly place to stay! As well…. Thank you Hotels.com to make this trip easiest with your help. "

"Very good "

"Yes, we had a great stay and will return to this hotel again. "

"The club lounge was excellent "

"convenient area"

"Excellent stay — great hotel, super helpful staff, especially Saskia who was very cooperative and helpful."