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Great location and facility

Excellent staff, very polite, accommodating and welcoming. Its minutes walk away from Times Square. Everything is near by. I love staying here. Always my go to hotel. Thanks

Amazing

Nice bakery for breakfast.

Great location would stay there again.

Great location! Great restaurants nearby! Comfortable beds. It would have been nice though if a little birthday card or something was put in my room! Other than that you cannot go wrong staying here and I’m planning to again!

Very new interior. A good deal compared with other hotels in the area. Nice midtown location. Nearby subway and bus. Nice little cafe inside hotel (and bar in late afternoon and evening. Rooms while not large are big enough and larger than many hotels.

Clean and great staff

The only thing I didn't like was the parking situation, but understand it's NYC and parking isn't always convenient.

Perfect location, easy check in and out, clean rooms.

I really enjoyed my stay. If you're looking for a quiet place - this is not it, though. You can hear the street noise. It's New York, after all. Just mentioning this as I noticed it, but quickly got used to it. The location is great. Near subways, restaurants, Broadway. Almost everything is walking distance away. The room is good and a welcome respite from the busy-ness of the city, but we didn't spend much time in it, because there is just way too much to see and do and too little time.

The facilities were beautiful, but I did not realize and was not notified that the hold on my card would be for a $43 daily resort fee and the benefits of that resort fee until the day I left. When my card was captured, I was told they would put a $300 fee for incidentals. No mention of the resort fee. So beware of this when you book this resort.

Absolutely love this hotel! Staff is very friendly. Will absolutely be staying here again!

Free availability to a delicious breakfast. Located near many tourist spots. The friendly staff always greeted you anytime you walked through the door.

I'm a regular at Pod 39 when I come to NYC by myself. It's very minimalist and if I was planning to spend more time in my room, I'd go elsewhere, but exactly what I need when I'm in the city to see shows and check out some exhibitions. Always clean and my room is always ready when I arrive (which has not been my experience at other NYC hotels).

The staff were very kind and helpful!

This is a well maintained property in a safe walkable part of Midtown East. I would def stay here again (I'm tri-state and travel to the city often). One note for non-tech folks, there are no room keys, it's all done on your phone through an app. I've stay at hotels where this was an option, but for this hotel it is the only option. This does allow you to set everything up before arrival (maybe after you have stayed a few times), having said that there was a staff member there to help me through...

The only problem I had was the staff complained when I brought Dunkin Donuts coffee from across the street into the lobby. I’m sorry but when I’m spending $4,000 for a trip I feel like I can get my coffee from anywhere I please They kept saying no outside food or drink

Wonderful location, staff, in-lobby food and coffee. Rooms are always clean and here’s my hot tip: try to reserve a room with a patio

Perfect. Hotel in New York and they also hold your bag for you. After you check out, I love that