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"We stayed the week of May 24-may31 2025. This was my second time staying here. The first time was 4 years ago during Covid. We were kind of worried when we saw the news of a fire happening there a week before we were going, but they accommodated us by letting us enjoy the other resorts (tulum and akumul) on their property as well free of charge. This made our stay that much better. Everyone was so friendly and helpful across the whole property. I am a person who uses a walker and they were very accommodating; even with finding me a room on the ground floor. Beautiful resort! Also clean and well taken cared of. I loved seeing the little critters running around; especially the iguanas. (Pics added). Thank you for an unforgettable vacation!"

"Friendly guest service, pools were great, staff were helpful. Erik and Karen @ guest service was awesome."

"Beautiful property! Top tier! "

"Beautiful property! Super nice that it was adults only. Wish there was more nightlife options but it was tranquil "

"Secrets Akumal is one of my favorite Secret's locations. Food is always fresh and delicious. Staff is professional and most importantly, very thoughtful. "

"The Mexican food was authentic, I loved every restaurant except the buffet. It just wasn't my type of food. Everyone is so welcoming! The rooms were fresh even when it was 92 degrees out. 10/10 recommend and would definitely come back here!"

"We werent able to utilize most of the restaurants while we were there, which was unfortunate. There was a fire in another hotel and all the restaurants were booked solid. Got tired of the buffet food."

"My husband and I enjoyed our stay so much ! The staff were excellent! I lost my purse at one point and they ensured it was located and returned to me:) The food at this all inclusive is top notch and the restaurant selection was also great ! The property was extremely well kept ! We will be booking again! "

"I truly enjoyed staying at this resort. I want to shout out the entertainment team, victor, ronny, Erick, Giselle and Ingrid for making us feel so appreciated and welcomed, truly a trip to remember!"