Top Red Lion in Colchester, CT

A waterfall in a forest with rocks and greenery.

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Top Colchester Hotel Reviews

Grand Pequot Tower at Foxwoods

8/10 Good

"Overall, Foxwoods was great, if you like to gamble, & enjoy good food. Most of the staff was professional, & friendly. They have a large selection of slot machines, & restaurants, but most close the kitchen by 10:00pm. For someone who works nights, like me, it would have been nice to have more food options late or overnight than just Dunkin'. What we found particularly lacking was the knowledge of the staff at the check-in desk. The lady there was unable to explain to us how to let cleaning staff know we didn't need the room cleaned daily, as there was no "Do not disturb" sign we could hang on the door, nor no door switch to activate a message of that type. We were told by another staff member she called out for assistance that "cleaning is only done here (Pequot Tower) upon request." That's not what we've come to expect from upscale hotels in Las Vegas, so we thought it should have been made known to us at check-in. It was disappointing that the basic room TV service had no movie channels. Typically, we can at least access channels that would allow for purchasing movies from our room. This was not an option. Finally, while the property was very clean, my companion & I thought it looked like it's been a long time since there was any repair, or updating, of the rooms. Our bathroom floor had multiple cracked tiles. There was a plastic corner cover placed on a broken bathroom mirror, & the carpeting was loose at the foot of my bed, to be a tripping hazard. Consider a refurbish?"