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"I booked this trip 10 months in advance based solely on its high rating, without reading any reviews. As the date approached, I finally started looking through them—and I’ll be honest, the negative feedback had me seriously considering changing our accommodations. I’m so glad I didn’t. The property was absolutely stunning, and the staff went above and beyond—truly exceptional service. While the food wasn’t five-star gourmet, it was far from the awful descriptions I’d seen; everything we had was enjoyable. The rooms were clean, well-maintained, and didn’t feel outdated in the slightest. I’m genuinely surprised by the number of negative reviews this resort has received. Dreams Playa Bonita exceeded my expectations, and I wouldn’t hesitate to recommend it. My only minor complaint is that the room curtains aren’t blackout, so the sunlight comes in fairly early. If you’re a light sleeper or like to sleep in, I’d recommend bringing an eye mask. Without a doubt, I’d stay here again."

"Excelente ubicación, estuvimos poco tiempo nos hubiera encantado quedarnos más días."

"Nice"

"Upon arrival the staff were helpful and pleasant. Front desk spoke both spanish and english and were very effecient. 2 min walk to supermarket and mall. Cafe and restaurants in the hotel. "

"Friendly staff. Great location. We had a blast. "

"Place looks clean and modern. Friendly staff. Good accommodation "

"The Staff was very helpful even though we had a language barrier "

"Customer service is always top notch, very helpful staff "

"Everyone was very nice I loved it "