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"Room was clean & comfortable. Staff was great. The only thing is I need a receipt for my stay. Please send to e-mail "

"Lobby smelled staff not kind no one ever at desk room had spots on seat and wasn’t swept . Not kitchen utensils or cookware you had to pay…"

"Good location and good price point for what we needed. We stay for the night to attend a wedding. Wedding is at 4 and I’ve inquired if an early check in can be accommodated to just dress up for the event but instead of trying to help out and give options for the situation, the response is a hard no with no wiggle room for anything. “ We don’t do early check in. Check in is at 3pm. “ I work in customer service in health care and we try to give some solutions. Like they can say, we will try to get you in sooner than 3pm if there’s an availability but it’s not guaranteed. We have a bathroom in the lobby if you simply need a place to change or something. This is what separates a great stay versus a good one. It’s the customer service."

"Do not recommend! Buyer beware! Cancelled my reservation without contacting me after running my low limit credit card that I used to hold my reservation on a pay at the property. Front desk associate didn’t stand or greet us upon entering the hotel. Refused to rebook us & told us to go to the Home Too. Called Home Too & they wanted to put my party of four in a room with one king & a pull out for more money. No thank you! Made a reservation at the local Marriott and was treated amazingly. Hilton just lost a Hilton Honors member. Marriott is now my go to. "

"Our stay was lovely. Nice clean property and amazing staff. Tandra at the front desk was AMAZING! Superior customer service. I highly recommend this hotel."

"Amazing Hotel & Great Staff. Thank you!!"

"Every staff we interacted with was friendly. The room wasn't fancy (which wasn't an expectation) but wasn't as clean as we may have expected."

"This is always the hotel of my choice whenever I visit family in Lynchburg. The staff is incredibly helpful and have great positive attitudes...it's a welcome feeling after a day of travel! The hotel and rooms are always clean and the gym looks like it got a little update with equipment which is great! Breakfast is perfect with great options and it's a very convenient location for me. The lemon water is always divine."

"The hotel was a little run down and cosmetically unappealing but the staff were all very nice and the hotel was clean."