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"Is very good service and like new brand hotel very kind and friendly staff "

"The room was spotless, the staff went over and beyond with making us feel comfortable. Bringing us a kettle and cups to our room and champagne upon arrival! ( I think that's because we are Expedia VIP). Wonderful breakfast."

"All excellent "

"This time stayed in the villa across the street from the main hotel, was very spacious and wonderful always grateful for the upgrade and kindness from the staff! "

"Lovely hotel in a great location. Staff on front desk were very helpful and made suggestions for you to make the most of your time in Rapallo. Thoroughly enjoyed our stay. Waterfront only steps from the front door. Highly recommend. If staying again would spend a bit more for a room with a sea view."

"Gorgeous property- out of a fairy tale private beach, extremely helpful staff, pristine rooms"

"We traveled with kids . This place was wonderful. We loved the history, vibes, breakfast! A must stay while in cinque Terre ! "

"Absolutely loved this hotel and Santa Margherita de Ligure. It’s a fantastic place to stay, the area is absolutely beautiful and so easy to get around, the hotel is elegant, the staff are so friendly and welcoming, and the food was fantastic quality. The breakfasts were superb, the patisserie worthy of Paul Hollywood. We ate once in the evening and it was v good but v expensive and there are some excellent restaurants in Santa Margherita. The poolside service was a bit slow- they bed a bit of training there, but tvat is a mi or matter. I’m telling everyone I know to go there, we loved it so much. Just one word of caution - you do need to be moderately fit or at least not completely unfit - the hotel is on a hill with fantastic views but it’s 130 steps down to the sea. We definitely came back fitter than we left - just as well with all that gorgeous patisserie at breakfast"

"This hotel in terms of property, staff, and service is truly 5 star. A very special place to enjoy a holiday!"