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"We had a mixed experience during our stay. The hotel itself was pleasant, and the receptionist was kind. However, the cleanliness and housekeeping services could be improved. During our stay, items such as the drinking water bottle were not replenished, and used glasses were not consistently collected. The biggest issue we encountered was with the air conditioning. Before our arrival, we specifically contacted an Expedia representative to confirm that the hotel had functioning air conditioning, and we were assured that everything would be fine. Unfortunately, upon arrival, we found that the hotel did not have air conditioning available. Additionally, the room was quite small and faced a street with frequent pedestrian and vehicle traffic. Because the room was too warm to sleep comfortably without air conditioning, we had to keep the windows open, which made it difficult to rest due to the noise. We were often awakened early in the morning because of this. Although we appreciated the pleasant service from the front desk upon arrival, we were disappointed that when we later requested a room change or asked to speak with a manager regarding the lack of air conditioning, we were told that nothing further could be done beyond reporting the issue to management. Unfortunately, we stayed for three nights without receiving any resolution or follow-up."

"Lovely hotel. Clean and spacious. HUGE bed! Spa was fantastic with wonderful massage :-)"

"Great location and service was on point "

"Breakfast each day was nice and fresh maybe a little disorganised but, we managed to work out where things were. However, some improvements can be made on juice machine as none of the juices actually tasted of anything and definitely not juice Everything else was very good! "

"The breakfast was okay. Plenty of amenities to engage with. The style and aesthetic is astonishing! Not all rooms are built the same, was a bit annoyed that we got a room with a shower window that reveals everything in the bathroom from the bedroom. Other than that, it is one of my favourite staycations. Great location -you have everything you need!"

"Great location next to beach, nice pool area, good wifi"

"A wonderful hotel, has amazing views and the breakfast is fantastic. Staff are so friendly and welcoming. I would highly recommend. "

"Me and my partner got a 24 hour sickness, like food poisoning, the next night we heard the woman in the room next door being sick all through the night. Other than that it was a lovely holiday fantastic location and great food options. I would return "

"Best staff, so friendly, caring and incredibly accommodating- 100% would come back and recommend to others. Spacious room and overall beautiful place. Very clean, i’m not sure the air conditioning was working however the windows open wide and it worked out with the fresh air! "