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ProfilHotels Mercur

3.0 star property
Hotel with an outdoor tennis court, 5-minute walk to Tivoli Gardens

Choose dates to view prices

Photo gallery for ProfilHotels Mercur

Front of property - evening/night
Daily buffet breakfast (DKK 180 per person)
Classic Queen Room Four | Desk, bed sheets
Lobby
Classic Queen Room | Desk, bed sheets
ProfilHotels Mercur, in central Copenhagen, is perfect for exploring Tivoli Gardens and City Hall Square. Guests can use WiFi in common areas, rent bikes, or enjoy the tennis court. Visitors consistently praise the attentive staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Housekeeping
  • Free WiFi
The current price is AED 350
AED 437 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Single Room

Desk, bed sheets

Classic Single Room

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
Eco-friendly cleaning supplies
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Desk, bed sheets

Classic Twin Room

7.0 out of 10
Good
(12 reviews)

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
Eco-friendly cleaning supplies
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Queen Room

Desk, bed sheets

Classic Queen Room

8.2 out of 10
Very good
(81 reviews)

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
Eco-friendly cleaning supplies
Desk
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room

Desk, bed sheets

Classic Triple Room

7.4 out of 10
Good
(6 reviews)

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
Eco-friendly cleaning supplies
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 2 Twin Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four | Desk, bed sheets

Classic Queen Room Four

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
Eco-friendly cleaning supplies
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

Desk, bed sheets

Classic Twin Room Four

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
Eco-friendly cleaning supplies
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior King Room

Superior King Room | Desk, bed sheets

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
Free bottled water
Electric kettle
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

Desk, bed sheets

Superior King Room Four

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
Free bottled water
Electric kettle
  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Vester Farimagsgade 17, Copenhagen, 1606

What's nearby

  • Tivoli Gardens - 4 min walk - 0.4 km
  • City Hall Square - 4 min walk - 0.4 km
  • Strøget - 6 min walk - 0.5 km
  • Nyhavn - 3 min drive - 2.3 km
  • Copenhagen Zoo - 3 min drive - 2.7 km

Getting around

  • Vesterport Station - 2 min walk
  • Copenhagen Central Station - 6 min walk
  • Copenhagen Airport, Kastrup (CPH) - 25 min drive

Restaurants

  • ‪Lobby Bar - ‬5 min walk
  • ‪Axelborg Bodega - ‬4 min walk
  • ‪Social Brew - ‬2 min walk
  • ‪Royal Bar - ‬4 min walk
  • ‪ROAST coffee - ‬2 min walk

About this property

ProfilHotels Mercur

Hotel near Tivoli Gardens
City Hall Square and Strøget are located near ProfilHotels Mercur, which provides dry cleaning/laundry services, car rentals on site, and a business center. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and an outdoor tennis court
  • An electric car charging station, a water dispenser, and a TV in the lobby
  • A 24-hour front desk, smoke-free premises, and luggage storage
  • Guest reviews speak highly of the helpful staff
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, tubs or showers, and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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Imperial Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 457 reviews
The price is AED 468
AED 585 total
includes taxes & fees
9 Nov - 10 Nov
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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1,242.7 miles (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 300 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for DKK 300.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

Frequently asked questions

Is ProfilHotels Mercur pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of DKK 300 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ProfilHotels Mercur?

As of 1 November 2025, prices found for a 1-night stay for 2 adults at ProfilHotels Mercur on 9 November 2025 start from $119.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at ProfilHotels Mercur?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at ProfilHotels Mercur?

Check-out is at 11:00 AM.

Where is ProfilHotels Mercur located?

Located in Copenhagen City Centre, this hotel is within a 10-minute walk of Wallmans Circus Building, Tivoli Gardens, and City Hall Square. Nyhavn is 1.3 mi (2.1 km) away. Vesterport Station is only a 2-minute walk and Rådhuspladsen Station is 8 minutes.

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ProfilHotels Mercur Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 324 out of 1056 reviews
Rating 8 - Good. 460 out of 1056 reviews
Rating 6 - Okay. 180 out of 1056 reviews
Rating 4 - Poor. 65 out of 1056 reviews
Rating 2 - Terrible. 27 out of 1056 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff and breakfast all GREAT! Just a bit loud, but you are in the center of it all
Stayed 1 night in Oct 2025

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location of hotel, nice breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Ma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Breakfast was excellent. Staff are friendly and helpful. Hotel is only few minutes walk to train station, hop on and off station and Tivoli. Happy to stay here again.
Stayed 4 nights in Aug 2025

8/10 Good

K

Liked: Cleanliness, property conditions & facilities
Good place, near city center area
Stayed 3 nights in Jun 2025

8/10 Good

Zdenka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good except after talking to three different staff members who all assured me someone can help us wake up at 3a.m. (phone call), no one did. That was the only disappointing thing.
Stayed 3 nights in Oct 2025

8/10 Good

gh

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is excellent, very convenient, a few minus to central train stations, walkable to many attractions, breakfast is great though the conditions is a little bit old. Overall, we like it very much!
Stayed 1 night in May 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Small and minimally equipped room. Good location and decent check in service. Overall however, I would not recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Charles

Lovely
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is great.
Stayed 1 night in Sep 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel standard of cleanliness was excellent The breakfast was first class It was very convenient for both the railway station and Tivoli The only con was that the hotel was advertised as having a bar but it was closed each evening
Stayed 3 nights in May 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I liked almost everything EXCEPT for the wifi. Sometimes it worked OK, but many times it was really slow or even was unavailable for a time. It's not like I needed it for work, but it was still frustrating.
Stayed 6 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff. Rooms clean. Basic accommodation but great stay
Stayed 3 nights in Nov 2024

8/10 Good

Eleanor

Liked: Cleanliness, amenities, property conditions & facilities
There’s construction underway in front of the hotel. Breakfast buffet is good. Our room on the second floor was next to a tennis court and was hard to take a nap during a game. Also hotel does not have nearby restaurants except one Italian restaurant which was a little bit pricey.
Stayed 3 nights in Jun 2025

6/10 Okay

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Not even one English speaking tv chanel
Stayed 3 nights in Aug 2025

2/10 Terrible

Sapna

Stated in several mecures this was the worse . Beds were so uncomfortable.
Stayed 5 nights in Jul 2025

10/10 Excellent

Vendulka

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast
Stayed 2 nights in Sep 2024

8/10 Good

Ulrich

Liked: Staff & service
The hotel altogether was very friendly, the room and the breakfast were very good and the surroundings were convenient. The bath was in old style and was moldy in some corners. That should not be the case for the price we paid. A small defect in the bath we claimed was repared ther very same day in our absence.
Stayed 4 nights in Jul 2025

10/10 Excellent

Liselott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and a good night’s sleep

It was my husband, daughter and me who only stayed for one night in a triple room. The third bed was a proper bed with its own night table and light. The pillows etc were very comfortable. The towels were thick and nice. Kleenex in the bathroom which I appreciate. Tea kettle in the room with tea, hot chocolate and coffee. The breakfast was over my expectations and in my view nothing was missing. Huge of variety of things to eat and drink. 50 meters to a supermarket.
Stayed 1 night in Jul 2025

2/10 Terrible

Hasmet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not fully functioning sink and faucets, dirty towels, very old and small room.
Stayed 3 nights in Jun 2025

6/10 Okay

Carsten

Liked: Cleanliness, staff & service
The second bed was poor. The temperature in our room could not be adjusted, and nobody answered our call when we tried to reach the reception, so we had to sleep at 25 degrees heat.
Stayed 1 night in Aug 2025

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location for Tivoli, public transport and the city centre. Clean hotel, good breakfast and friendly staff. We had an issue with our room on our last night and they found us another room very quickly. Shame the bar was closed throughout our stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Miki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite amazing

Obviously not the quietest when considering it is right next to the train tracks. But, still pretty quiet area. Very clean. Comfortable bed
Stayed 7 nights in Mar 2025

4/10 Poor

tiffany

Disliked: Cleanliness, amenities, property conditions & facilities
There is no air conditioning and it is out dated. They provide a small fan.
Stayed 1 night in Jun 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is exactly what you need for your city break .
Stayed 1 night in Aug 2024

6/10 Okay

Ben

Liked: Cleanliness
Be aware that the hotel is across the street from the screeching regional trains. When the weather is cold, this isn't a big issue, but when it is warm, and the window is open (no AC) then it is. Under these conditions, getting a room at the back of the building is highly recommended. Note that the hotel offers free ear plugs -- that tells you something.
Stayed 1 night in Jun 2025