Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property
Pet-friendly hotel with free parking connected to the convention center in Cranbrook

Choose dates to view prices

Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

Desk, laptop workspace, blackout drapes, iron/ironing board
Breakfast served
Indoor pool
Reception
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
The current price is AED 296
AED 343 total
includes taxes & fees
24 Jun - 25 Jun

Room options

Available filters for rooms
Showing 4 of 4 rooms

Premier Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds (Pet Friendly)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Shower/tub combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Shower/tub combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Shower/tub combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2

What's nearby

  • Tamarack Centre - 10 min walk - 0.9 km
  • Cranbrook History Centre - 1 min drive - 1.3 km
  • Cranbrook Golf and Country Club - 2 min drive - 1.8 km
  • Wildstone Golf Course - 6 min drive - 5.7 km
  • St. Eugene Golf Course - 8 min drive - 6.7 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Fenwick & Baker - ‬12 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬9 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

Hotel near Tamarack Centre
Located close to Cranbrook History Centre and Cranbrook Golf and Country Club, Heritage Inn Hotel & Convention Centre Cranbrook provides a coffee shop/cafe, a bar, and a gym. For some rest and relaxation, visit the hot tub. The on-site restaurant, Skylight Cafe, features kids' meals and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and a 24-hour front desk
  • Luggage storage, ATM/banking services, and 6 meeting rooms
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 100 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Skylight Cafe

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • In a provincial park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2025 to July 1 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have elevators
Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Frequently asked questions

Does Heritage Inn Hotel & Convention Centre Cranbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–10 PM.

How much does it cost to stay at Heritage Inn Hotel & Convention Centre Cranbrook?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at Heritage Inn Hotel & Convention Centre Cranbrook on 24 June 2025 start from $93.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heritage Inn Hotel & Convention Centre Cranbrook pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Heritage Inn Hotel & Convention Centre Cranbrook?

Self parking is free at this property.

What time is check-in at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-out is at 11 AM.

Where is Heritage Inn Hotel & Convention Centre Cranbrook located?

Situated on the Strip, this hotel is within 1 mi (2 km) of Tamarack Centre and Cranbrook History Centre. Cranbrook Golf and Country Club and Wildstone Golf Course are also within 3 mi (5 km).

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Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 302 out of 1006 reviews
Rating 8 - Good. 421 out of 1006 reviews
Rating 6 - Okay. 181 out of 1006 reviews
Rating 4 - Poor. 63 out of 1006 reviews
Rating 2 - Terrible. 39 out of 1006 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10

Comfortable sleep , clean and breakfast was excellent !
Stayed 1 night in May 2025

10/10

Lovely place; had an upscale breakfast and a friendly little bar.
Stayed 1 night in May 2025

8/10

Was clean and comfortable with good breakfast
Stayed 1 night in Apr 2025

8/10

I liked the height of the bed. It wasn't as high as the usual beds and was easier to get into. The hotel was clean and quiet.
Stayed 1 night in Jun 2025

10/10

Only issue toilet rocks and needs adjusted Breakfast was great , real dishes 🌻👏👏👏👏👏👏👏🌻and kind staffers
Stayed 1 night in May 2025

8/10

Extremely reasonable prices with a nice, filling breakfast.
Stayed 1 night in Mar 2025

10/10

Free breakfast
Stayed 1 night in May 2025

10/10

Nice place, neat & clean.
Stayed 1 night in May 2025

10/10

All nice
Stayed 1 night in May 2025

8/10

Close to where I needed to be and reasonably priced.
Stayed 1 night in Apr 2025

10/10

A little older than we had anticipated, but clean, updated, quiet and all we needed!
Stayed 1 night in Apr 2025

10/10

The people at the hotel are very friendly and accommodating the breakfast that they offered was amazing Will definitely go back And the price was very reasonable
Stayed 1 night in Mar 2025

10/10

After many days of travel, we were booked on the 2nd floor here and would have had to use the stairs to get our gear to our room. We requested a move to the lower floor and, although it was a bigger room and more money, we weren't charged extra. It was very hot when we arrived but the room was cool with the AC on to greet us. Breakfast was better than most we had on our long trip and the lady serving the dining are was extremely friendly and helpful.
Stayed 1 night in Jun 2025

8/10

Enjoy our stay every time
Stayed 1 night in Jan 2025

8/10

Great food in the restaurant, great service. Excellent staff, very attentive to my concern on a maintenance issue in my room.
Stayed 1 night in Mar 2025

6/10

Good
Stayed 1 night in May 2025

8/10

Good
Stayed 1 night in May 2025

4/10

On check in we were informed that a water pipe had broken and their kitchen was closed for dinner. Hotel is tired and definitely requires up dating. Toilet in room was not secured properly to the floor Breakfast staff were not overly friendly and did not appear to enjoy their jobs. Overpriced for an older property and would not stay again.
Stayed 1 night in Jun 2025

8/10

The bed was very very comfortable and I had a good nights sleep. The toilet bowl was not cleaned. One of the women who checked me in was kind of curt and unfriendly and the vibe was just off putting. They did, however, accommodate my request for a bottom floor room despite being pretty full and I appreciated it.
Stayed 1 night in Jun 2025

10/10

Comfortable clean motel for an overnight stay on a road trip. Right on the highway so convenient but if traffic noise is a concern chose a room facing away from the road
Stayed 1 night in Mar 2025

10/10

Clean hotel with comfortable beds. My flight wasn’t until 4 so the let ma have a late checkout. Breakfast was good.
Stayed 1 night in Mar 2025

8/10

Hotel & room clean…convenient location
Stayed 1 night in Dec 2024

2/10

We have checked in and our room smells musty. Though we are on the lower floor there was four stairs to get to the room, which was manageable, but the hot tub and swimming pool are inaccessible to anyone with disabilities. There is no elevator only a very large flight of stairs.
Stayed 1 night in Jun 2025

8/10

The rooms are comfortable and the parking is super easy. The pool is in a weird spot but the kids still had a blast. The rooms were clean and the beds were comfortable. Very affordable close to shopping and restaurants. We have stayed at this Hotel a few times now. Excellent for parents traveling for childrens sports.
Stayed 1 night in Feb 2025

2/10

Don't waste your money
Stayed 2 nights in Apr 2025