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"Changes to my itinerary that were outside of my control meant I could not complete my stay. I advised staff several months before, acknowledging their no refunds policy. I asked if it was possible to obtain a credit note for future use and was told a flat NO and that they were not part of the wider Hampton group and independent. I asked if I could get a credit note for their specific hotel and again told NO, yet I would bet that knowing I would be a no show they will have resold the room. Overall I would never deal with this hotel again and would warn others not to either. "

"Good location. Small room but ok"

"All good. Right by station. Perfect"

"I had booked the hotel for our golden anniversary and when we went in for our meal, delighted to be welcomed with “Happy Anniversary, some roses on the table and a glass each of Prosecco. Breakfast the next morning was also superb."

"Convenient location and helpful staff. Good facilities in hotel, but the decor is a little tired. "

"Gatwick South terminal Hilton Hotel was excellent for our 1 night stop over before our morning flight to Antigua. We arrived by coach from Bristol but found the signage from the coach drop off point for finding the entrance to the hotel lacking and when we eventually found our way both passenger lifts were out of order. "

"First of all the negative things we renting a room that was small the bed was in one corner and we had to climb all over each other to get out of bed the main problem with this room is outside the window is a plant room for the aircon units in the rooms and it kept us up all night, In the morning I asked if we could move to a better room even know I had to pay another £30. The positives the rooms were very clean and tidy the swimming pool and steam room's was excellent and all staff was very helpful and polite. "

"Excellent "

"Nice hotel.with good room.and.good breakfast "