Search Villas in Hickstead

"I was very disappointed with my room on this occasion. I have stayed here several times and always been happy but this room was two narrow single bunk beds. There was nowhere to sit and watch tv as you couldnt sit up straight on lower bunk to face the tv and watching in bed the angle was wrong. Shower too was just a big wet room. Everything got very wet and then shower wouldn't stop dripping. I couldn't use the toilet after using the shower as the floor was too wet to walk over safely. All in all a very big disappoint and it wasn't a cheap room either! "

"Linked directly to Gatwick North terminal, a lush rest place before or after a flight. Great soundproofing, comfortable beds, fridge, and classy atrium lobby. Highly recommended."

"Lovely as always nice upgrade would highly recommend "

"Got in our room early which was very nice staff were very helpful and the room was small but comfortable"

"No issues "

"Whenever I book using expedia I almost always get the room that nobody wants, the one next to the high traffic door, the elevator, or the ice machine area. It seems to be a pattern and I suspect it is because I use the expedia app to do so because it is always mentioned when I check in. The staff will almost always say " booked with expedia?" We have a ok time there. Ate at the hotel, service was slow, could see the restaurant manager having a bit of chat to one of the servers, it was obvious not a good one. Food was not great and they over charged me for food I did not have. Manager got it fixed and also deleted the service charge. Used the shuttle to and from the Gatwick airport. Was seamless."

"Great location"

"For the price you pay it’s not up to standard. You are better off going to the travel lodge over the road. Only good thing about the stay was breakfast and where the hotel is. Other than that, I wouldn’t stay here again. Had to be moved rooms due to the filth that was in the room. If you’re staying on the first floor all you can hear is people above. Cleaners and manager need a talking too. The head board was thick with dust and there’s only one thing splattered on that head board, it’s disgusting. I’ll be contacting head office. Not acceptable."

"Room was clean and adequate for my one night stay. Shower worked great as did the air con. Staff were excellent on my early arrival allowing me to check in early fir very reasonable cost. "