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"Everything was great personal very warming "

"Rude front desk staff on arrival. Put me into a mobility room when I had booked a higher level room. When asked to change it was a long discussion but in the end I was given the room I paid for. Check out is 11am. Wouldn’t consider a later check out. When I took a shower at 8:30am there was no hot water. Don’t recommend. A disaster. Shame as location is great but very poor front desk staff. "

"Otimo hotel. Recomendo."

"The dinner served was terrible. No tea or coffee in the room. The refuses not plugged in. The bathroom needs an renovation "

"Great spacious room, handy airport shuttle and good range of options at the hotel restaurant."

"I got a suite and it was clean but very dated. Breakfast was outstanding. "

"Wonderful experience here. This hotel is inviting comfortable and beautiful. The staff is great and the food is fantastic."

"Modern, new hotel, eco friendly, great food (even organic options), comfortable beds, great location close to everything, super friendly staff, they all went above and beyond to make us feel at home. Dog friendly, my little Yorkie loved the garden and loved Noah, the hotel pet. Couldn’t ask for more, thank you for an amazing experience. Would definitely recommend it to my friends."

"The courtyard was so beautiful. The history of the building added to the intrigue and charm. The staff was very friendly and helpful. We had a wonderful 2 night stay. Safety was a high priority with a fare to buzz in guests. The breakfast was very nice and again the cavern environment told a story that added to the experience. It’s a gem in Quito. "