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Hotel Indigo Dallas Downtown by IHG

3.5 star property
Attentive staff and thoughtful amenities ensure a seamless experience, from breakfast at the bistro to planning adventures with WiFi and gym sessions.

Choose dates to view prices

Hotel Indigo Dallas Downtown, in the city center, offers a vibrant atmosphere with attentive staff. Features include dry cleaning, free in-room WiFi, and concierge services. Enjoy meals at Titches Bar and Bistro, serving breakfast and dinner.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is AED 433
AED 508 total
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from January 5 2026 to May 1 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business center
  • Exterior
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 17 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Indigo Dallas Downtown by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Indigo Dallas Downtown by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Dallas Downtown by IHG on 25 May 2026 start from AED 433, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for USD 55 per night.

What time is check-in at Hotel Indigo Dallas Downtown by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Indigo Dallas Downtown by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Dallas Downtown by IHG located?

Located in Downtown Dallas, this hotel is within 1 mi (2 km) of Dallas Farmer's Market, Dallas World Aquarium, and The Sixth Floor Museum at Dealey Plaza. Reunion Tower and American Airlines Center are also within 2 mi (3 km). St Paul Station is 5 minutes by foot and Federal & Harwood Tram Stop is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 641 out of 1000 reviews
Rating 8 - Good. 211 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

Reviews

Verified

8/10 Good

stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not sure about amenities as all lobby under construction but room and staff were great. Location was also very nice with restaurants and sites within walking distance.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was amazing.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities
The staff was very polite and helpful the area was very lovely and the room was very clean and well organized flyed form Canada and this was a lovely experience would definitely come back to the hotel in the future
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

NORENA MARIE

Liked: Cleanliness
Room was very clean, staff was super nice and helpful.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Debra

Liked: Cleanliness, staff & service
Decent room, mostly clean, friendly staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rachel Cecile

Liked: Cleanliness, property conditions & facilities
Amazing staff, super quiet. Excellent for solo female traveler.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jana

Liked: Cleanliness, amenities
Very nice hotel and great location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean and comfortable.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
Room was clean, staff were very friendly and helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet. Awesome staff!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities
The room was clean and the front desk staff was very friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Olivia

Liked: Staff & service, amenities
Hotel Indigo has THE best staff which is why I am giving them a 5 star review. Dora and Donaldson made us feel so welcomed the moment we arrived and anytime we crossed paths, we were greeted with a smile. Unfortunately the hotel is still under construction and management did an excellent job in communicating that and what to expect during our stay. I chose to stay here because of the excellent reviews but it is tough to look past the construction work that is being completed. I do believe once everything is 100% complete, the experience of staying at Hotel Indigo will live to up to their reviews and I would be happy to book another stay here. Thank you again staff, you're doing a phenomenal job!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rory

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay during Thanksgiving. The staff was great, the valet was attentive and the breakfast was better than a lot of restaurants in the area. We’ll be staying there again.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities
INCREDIBLE staff, comfy beds - giving 3 stars just because the rooms are very small so is the bathroom / keep in mind parking is about 44 per day
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Juli

Liked: Cleanliness, staff & service, amenities
The restaurant and front desk staff were very friendly and attentive.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Clean,great customer service and great view from our room.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean an looked great! The hotel has a really cool history and is in a good location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

amon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tameka

Liked: Cleanliness, staff & service, amenities
Room was spotless. Breakfast was great. Staff was friendlier and attentive to my concerns especially when I had WiFi issues.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel. Nice rooms
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Racheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast food was good, room was nice, area was walkable but there is a lot of trash cans next to the building
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was quaint but perfect for our quick family mini vacation. Breakfast was amazing. Denise was so friendly and provided excellent service at breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place convenient to downtown.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

CINDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Indigo Hotel

This is a fabulous place to stay. Plenty of food and drink within walking distance. Such a great historic place to stay. The staff was wonderful and the room was a bit small but very comfortable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at hotel indigo! The staff was very friendly and helpful, everything was within walking distance.
Stayed 1 night in Sep 2025