"My fiancé and I stayed here the night before and night of our wedding. I cannot say enough amazing things about this location or the people who work here. We left feeling like family. We all shed a tear at checkout. I’ve never experienced the level of genuine kindness and hospitality that we did here anywhere in the world. Our wedding would not have been the same without them. From the food to the amazing view, this place is truly magic. "
"My fiancé and I stayed here the night before and night of our wedding. I cannot say enough amazing things about this location or the people who work here. We left feeling like family. We all shed a tear at checkout. I’ve never experienced the level of genuine kindness and hospitality that we did here anywhere in the world. Our wedding would not have been the same without them. From the food to the amazing view, this place is truly magic. "
"We loved our stay at this beautiful house. The location is excellent, making it very easy to drive to either side of Crete. Our host was fantastic and very friendly, helpful, and highly responsive. She also gave us great recommendations for places to visit around the island. The house itself is lovely and equipped with basic supplies for cooking in the evening, which was mostly suitable for our needs. We would definitely stay here again!"
"We loved our stay at this beautiful house. The location is excellent, making it very easy to drive to either side of Crete. Our host was fantastic and very friendly, helpful, and highly responsive. She also gave us great recommendations for places to visit around the island. The house itself is lovely and equipped with basic supplies for cooking in the evening, which was mostly suitable for our needs. We would definitely stay here again!"
"Great service and ambience. Staff is very well organized and works very hard to keep everything going smoothly for the visitors.
Every night had a show of some sort. Very family oriented."
"Great service and ambience. Staff is very well organized and works very hard to keep everything going smoothly for the visitors.
Every night had a show of some sort. Very family oriented."
"The property is advertised as a 4 star probably based on the amenities however it’s a 3 star at the most based on UK STANDARDS.
The food is limited for vegetarians apart from the array of salads and possibly 4 vegetarian main options. Foods are not not always labelled. However the chef is accommodating if given pre-notice.
Rooms needs a revamp, common areas are not cleaned, sun bed are not cleaned daily."
"The property is advertised as a 4 star probably based on the amenities however it’s a 3 star at the most based on UK STANDARDS.
The food is limited for vegetarians apart from the array of salads and possibly 4 vegetarian main options. Foods are not not always labelled. However the chef is accommodating if given pre-notice.
Rooms needs a revamp, common areas are not cleaned, sun bed are not cleaned daily."
"Everything was exactly what you'd expect from a quality holiday resort and spa. Our only regret was staying for just one night, which simply wasn't long enough to enjoy the many activities and facilities on offer. This is the kind of place best appreciated over several days, where you can truly switch off, relax, and do absolutely nothing if that's what you need. If you're planning a visit, I'd definitely recommend making it a multi-night stay to get the most out of the experience."
"Everything was exactly what you'd expect from a quality holiday resort and spa. Our only regret was staying for just one night, which simply wasn't long enough to enjoy the many activities and facilities on offer. This is the kind of place best appreciated over several days, where you can truly switch off, relax, and do absolutely nothing if that's what you need. If you're planning a visit, I'd definitely recommend making it a multi-night stay to get the most out of the experience."
"The room we stayed in was cleaned everyday and towels and ( coffee pods for the machine) replaced.
I was initially slightly dubious about using the sister hotel facilities. But I can assure you it is literally 2 mins away, on a private beach. They have a lovely pool and the most amazing staff.
We came for just 5 days and it was just so wonderful to relax and enjoy the surroundings and food and staff’s kindness."
"The room we stayed in was cleaned everyday and towels and ( coffee pods for the machine) replaced.
I was initially slightly dubious about using the sister hotel facilities. But I can assure you it is literally 2 mins away, on a private beach. They have a lovely pool and the most amazing staff.
We came for just 5 days and it was just so wonderful to relax and enjoy the surroundings and food and staff’s kindness."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Resort is great, food is delicious, beautiful beach. Everyone from the staff is super nice and helpful. Special thanks to Despina from the kids club. She was GREAT 😊"
"We had one night in Heraklion. This hotel was just perfect for us. Very close to the center of the Heraklion. Just for a few minutes, you have so many shops and restaurants. The hotel staff were all very nice and helpful. The room we stayed in was spacious for family of 4. The view from the balcony was beautiful with ocean and islands. Breakfast buffet was excellent with so many choices. Highly recommend."
"The highlights of the stay were the excellent breakfast buffet. It was really impressive. The more the guests, the better the offerings.
We were half board so had dinner as well. There weren’t enough guests on half board so there wasn’t a buffet but the hotel allowed us to order anything on the menu. The drinks on the last night were comped which was quite nice.
Stella from F&B was a standout. She was incredibly welcoming and helpful and very understanding, helping us get comfortable at the hotel.
The other staff member who helped us was the young man at the door. He helped create a great impression for the first time, we didn’t see him much so I couldn’t catch his name.
The other staff especially front desk really lacked hospitality and bedside manner. Requests to answer questions or open the garage were met with “what!?” as though we spouted blasphemy. Very strange and uninviting.
The hotel parking is convenient but kind of a pain to get in — you have to send someone up to front desk to have them open the gate while you hover there blocking the street.
There are two pools and I would rate them as satisfactory because they are very small.
The location is excellent. Just adjacent to the museum and our room had a wonderful view of the port and the water.
We enjoyed our stay there."
"I had a wonderful stay at Sofia's Hotel. It's incredibly convenient, located just a 10-minute walk from the airport. You can also take Bus #6 for only €1–2, which drops you off very close to the hotel. I chose to walk, and it was an easy, pleasant walk.
The service was exceptional from the moment I arrived. The front desk staff were friendly, welcoming, and always willing to help with any questions. The hotel has a nice pool and an on-site restaurant, and the breakfast was delicious with plenty of options.
The room was clean, the Wi-Fi worked well throughout my stay, and the price was excellent for an overnight stay. If you're looking for a comfortable, affordable, and convenient hotel near the airport, I highly recommend Sofia's Hotel."