"We had an excellent experience. The staff provided outstanding service and went above and beyond to make my parents' anniversary feel truly special by beautifully decorating the room. Everyone was friendly, welcoming, and approachable, which made our stay even more enjoyable. The only disappointment was that the steam room was not working during our visit, which was a shame as we had been looking forward to using it. Aside from that, we had a wonderful experience and really appreciated the care...

"Staff were all very super helpful and friendly. Claire made our stay very special, her kindness and attention to customer service was the best I have experienced in a very long time anywhere. A great place to stay for a short break, clean rooms, comfortable beds, unlimited breakfast. Good value for money, 15 min walk to bus services from road behind hotel to station and shopping centre. I would definitely stay here again."

"A Perfect Anniversary Getaway! We just returned from a wonderful stay here to celebrate our anniversary, and it couldn't have been more perfect. From the moment we arrived, the staff was incredibly friendly and welcoming, making us feel special right away. The entire hotel was spotlessly clean and beautifully maintained throughout our stay. A few highlights from our trip: -The Food: We had a fantastic dinner celebrating our special occasion—the meal was absolutely delicious and the service was...

"This was not a good stay. I walked into the bar and it was full of people swearing and shouting. I felt uncomfortable asking for my room booking. The hotel is damaged, carpet worn through, rooms were not clean, damaged furniture, stained pillows and duvet, shower was mouldy, there are signs saying if you eat your own food in the room you are fined and signs saying if you are caught with drugs you are thrown out. I did not feel safe, the back door was left ajar so anyone can walk in. I took many...

"No restaurant available as per the description and photos - I had planned to eat dinner after Check In but couldn't. Breakfast was in the reception area and not very comfortable. On check in, I was asked what time I wanted my 'full English' - not ideal being held to a time. Full English didn't have standard bacon - it was non pork Turkish bacon which I should have been told about. I only ate half the breakfast, and I was only offered the cooked breakfast (with some fruit and toast). Bed...