We arrived w/ the anticipation of a nice, relaxing celebratory week. The first night we encountered 8+ LARGE ROACHES!! THIS was reported to VACASA BUT no response until we showed up on their doorstep & they pooh-poohed our claim. We were also booking under the impression that we had 2 fully bathrooms come to find out 1 of them was missing a shower door leaving us w/ 1.5 bathrooms. We could’ve used without shower door but that left us liable 4 potentially damage. We were given a can of ROACH spray to spot treat the following night. We encountered 20+ ROACHES. We have PICTURES to validate our claimS. The uncleanliness of the property caused us to not use the amenities for which we chose this property like a nice kitchen but we were disgusted w/ROACHES climbing all over the dishes which caused us to dine out every-night. When we reported OUR concerns to the property management company, they called us LIARS. Again, WE HAVE LOTS OF PICS & VIDEOS that validate our claims. Overall this property was misrepresented not only for roaches & cleanliness but 2 full bathrooms. We could hardly get a good nights sleep here in because we have never encountered such deplorable conditions.
We will NEVER return to Dauphin Island, due how we were treated & VACASA manages the majority of the properties on the island.
We advise anyone considering this property to look for other alternatives