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"Very friendly and good staff, especially the Receptionist who was very helpful indeed."

"Great stay good price"

"Very friendly staff and excellent facilities. Great to have the pool available from early morning. Only downside was the restaurant’s bizarre ‘policy’ (apparently the chef’s decision) of trying to charge £3.50 for substituting couscous with mashed potato. According to the receptionist the following day, this has now been stopped, but unfortunately too late to avoid a sour taste at the time of the meal. But well done to the waitress for taking note of our concerns and passing them on to management "

"No breakfast available, no lift/elevator available, smells bad, dark, the heating system not available. "

"We weren't advised there was a pool, so we didn't get to use it. Staff were all lovely, especially receptionist who booked us in. But the second lift being out of order meant we had to wait for the lift when checking out. There was a chair in our room [118] that needed joints gluing and could have collapsed, and somewhere in the bathroom is leaking damp, resulting in a few harmless fruit flies and damagedbath panel and skirting. "

"It was spacious "

"Will be my go-to hotel in Derby now. I often stop in Derby and have only just discovered this hotel. Really impressive all round "

"Air conditioning not cool enough. "

"Stayed previously and didn't enjoy as much as the first time "