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"Staff was incredibly helpful and answered any questions I had. They went above and beyond to make my stay a smooth and easy process. Would come back again!"

"Hotel is beautiful, service is impressive, onsen is luxurious, and world class skiing is out the back door. If you want hi-end accommodations for your next ski vacation, you need to stay here. "

"Comfortable room. Friendly staff. "

"Everything was great! Staff were all friendly and helpful. I don’t think I’ll ever have breakfast that good before. "

"Great amenities and value for a stay in Niseko."

"Clean room, staff, ski in-out"

"已第二次入住，酒店的員工態度，服務，食物，和設施依然很好保持水準!"

"Staff were amazing, room and view was great. Facilities also great."

"Lovely hotel."

"The room we were upgraded to was superb! The staff were great and the breakfast buffet as always was delicious!! The ski in and out valet is second to none in Niseko!!"

"Everything was lovely here. The fresh flower smells all over the resort. The plentiful food options, all top notch. We loved the indoor lap pool and of course the onsens were just spectacular. Thank you so much for and amazing and authentic Japanese experience "

"Staff are nice. Love the renovated room with private onsen. "

"I normally do not get involved in reading my stays. The stay here was excellent accommodations were spotless and the staff bend over backwards to help at every turn. It’s a expensive location but well worth every penny."

"I’ve emailed staff for collect package of ski gear we left .. hopefully they live up to the great standards they gave us on the visit "

"Great place to stay with a group of friends. Clean, close to the ski hill, transportation, restaurants and bars. Well organized ski locker and boot drying room. Breakfast was good with plenty of options. Staff were friendly and engaging. Stayed in a Japanese style room, was very comfortable. "

"客房乾淨、餐廳選擇很多、滑雪場很棒、員工都很友善"

"Great ski in / ski out location, nice spacious and well appointed rooms, staff were extremely friendly and helpful, spa was great. Worth noting - beds were very firm."

"Good service and nice environment "

"Staff is amazing. Food was fantastic and fresh. Everywhere was clean. I added a 90 min massage and would do again. Onsen was beautiful and peaceful. I will be booking here again. "

"Amenities were top."